How to let the hotel people check the customer information?

Provide necessary information and explain the reasons and purposes.

1. Provide necessary information: explain customer information to the front desk staff and provide details that can help locate customer information, such as customer name, reservation date, room number, etc.

2. Explain the reason and purpose: clearly explain the reason and purpose of inquiring about customer information, so that the staff can understand the needs and ensure that the request conforms to the privacy protection policy.