Cognitive composition of hotel management

After the college entrance examination, during the long and boring summer vacation, I was waiting for the results of the college entrance examination to be announced, thinking that I was idle anyway, so I went to a hotel to work. I thought I couldn't do it well, but I did it well.

The college entrance examination is over. I took part in social practice at the end of June. At first, I had no confidence at all. God knows how many mistakes I made. Moreover, the manager of this hotel is also very "impartial" and will drag you over to scold you if you make a mistake.

In fact, I also went to work last summer vacation, which was quite meaningful. I can spend my time leisurely, or I can earn my own money through my own efforts. Part-time job has benefited me a lot, and I have learned a lot, which is not in the textbook. Let me hone myself in social practice.

I work in a hotel not far from home. The hotel pays us graduates who only work in the summer vacation less than long-term workers, but we do more work than them. The classmate I work with also has a friend, so we talked for a long time. After we left, we all figured it out Think of this part-time job as experiencing the society.

At the beginning of my work, I have to be careful in everything I do, afraid of doing something wrong, so I always answer him in a low voice as long as the guest has the conditions, and I am scared to death every time I say a word to the guest. The guest also told the manager about the whispering problem, but I had to force myself to be bold. From that day on, I was very enthusiastic every time I talked to my guests. Over time, my personality has become extroverted and I am no longer afraid to talk to guests.

At my place of work, I go to work at nine o'clock every day, take a break in the afternoon and start working again until nine o'clock in the evening. It's hard, but I learned a lot at work. We are waiters, and we have a lot of work, such as taking tableware, brushing tableware, moving things and washing vegetables, and returning to customer service for a week. I complain that this wine is not good, because the wine in our hotel is very expensive, and our waiters can earn a considerable percentage of commission. Also complained that the wine was heavy, the guests had no quality, and the manager was too harsh.

I didn't like it when I was working there, but the guests lost their temper with us and would make a hullabaloo about. I can't take it anymore. Because I didn't like it, I didn't do a good job and was complained by the guests. As a matter of fact, this complaint is not my fault. Our manager doesn't blame me for the bad air conditioning. But I still felt it was my fault, so I took the initiative to apologize to the guests. Fortunately, these guests are very generous and don't care about anything with me. This time I found that everyone has a good side. I shouldn't just look at the ugly side of others. So I can always see the lovely side of others in the future. How happy I am.

I should quit my job in a few days, prepare for school, go to the hotel for the last time to finish my work, and calculate my salary after experience. Hey ... Not bad. Earned 1000 yuan. Experience told me: "You must study hard in the future, and you will know nothing when you come." . After talking to the manager, I feel that the manager is a very good person. Yes, when we step into the society, we will encounter many "cold asses", so we should learn to respond positively, be generous when things happen, and not be timid to do great things. We get along well with Miss Gao in our work. He asked me, "Is it better to go to school or work?" I said, "It's good to go to school." Now think about it, it's true. After this social practice, I learned how to deal with things. I know a lot of people. Social practice really sharpens people, and when you really attack, you will really realize it.