Traditional Culture Encyclopedia - Hotel accommodation - What is the core product of the hotel?
What is the core product of the hotel?
The core management is on-site management, because the hotel has only a few key contact points, but the whole product needs the cooperation of multiple links, departments and personnel, and the level of frontline personnel directly affects the service level, so on-site management is particularly important. Of course, on the other hand, some of us may think that it is human resource management, financial management, service quality management and so on. Personally, I think the core is on-site management, which can finally embody and realize all your management.
The core value of the hotel is respect. Some hotels do well and have corporate hotel culture, but no matter how corporate culture is expressed, the most important thing is to show respect, because the guests are diverse, cosmopolitan and global, so our employees, including our managers, may be composed of various components, so for guests, colleagues, employees, shareholders and so on. If we can respect each other, our hotel will be harmonious. Without this, our whole value will be reflected in many aspects, and no matter how well you design it, it will not be well realized in the end.
Good design makes life better?
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