How do hotels train new employees?

From the beginning, the new employees recruited by the hotel do not have the necessary knowledge and skills to complete the required work, and they also lack the working attitude of working together in the new collective of the enterprise. Therefore, in order to make them master the necessary knowledge, skills and quality as soon as possible, the hotel must carry out induction training for them. \x0d\ At the same time, hotels exist and develop in a constantly changing economic and technological environment, so the knowledge, skills and working attitude of hotel employees must adapt to this constantly changing external environment, that is, knowledge is constantly updated and skills and quality are constantly improved. Why do new hotel employees need training \x0d\ Hotel new employee training, also known as pre-job training, pre-job education and factory entrance education, is a process in which employees employed by an enterprise change from outsiders to entrepreneurs, and employees integrate from members of one group to another. Employees gradually become familiar with and adapt to the organizational environment, begin to plan their careers, position their roles, and begin to play their talents. \x0d\ Hotel new employee training refers to providing new employees with basic background information about the enterprise, making them understand the basic contents and methods of work, clarifying their responsibilities, procedures and standards, and instilling in them the attitudes, norms, values and behavior patterns expected by the enterprise and its departments, so as to help them smoothly adapt to the enterprise environment and new jobs and make them enter the role as soon as possible. \x0d\ However, few companies will tell new hotel employees what they should pay attention to most in the company. Most parents of new hotel employees will tell their children to talk less, do more and behave well. But this suggestion is not the most important for new hotel employees. What new hotel employees should do and how to do it really need some guidance. The main forms of hotel new employee training are classroom teaching, visiting, distributing manuals, operating demonstrations, on-site practice and so on. \x0d\ Enterprise managers should manage new hotel employees from the following three aspects \x0d\ 1, and conduct pre-job training for new hotel employees \x0d\ Pre-job training mainly includes enterprise status, development prospects, product introduction, rules and regulations, corporate culture, etc. Let the new employees of the hotel have a comprehensive and general understanding of the enterprise. Mainly the responsibilities of the department, post responsibilities, work status (such as work progress, work difficulties, future work priorities), etc. Through training, new hotel employees can get familiar with the work and enter the role as soon as possible. \x0d\ 2。 Let the old staff guide the new staff of the hotel. \x0d\ Old employees have been employed for a long time and have certain work experience and workplace qualifications. After the new hotel employees take up their posts, they can let the old employees take care of the new hotel employees for a while, and then let them go. In this way, the new employees of the hotel will not have the pressure of being unfamiliar with the workflow after taking up their posts, and they can go into battle lightly. Teacher Wang Siqi suggested: in the specific operation, we can make it responsible, and make it clear that it is a responsibility for old employees to bring new employees to the hotel, and how to bring old employees to bring new employees instead of rejecting or running on new employees in the hotel. \x0d\ 3。 Enterprises should introduce humanized mechanism into the management of new hotel employees. \x0d\ It is necessary for the company's top management to hold induction talks with new hotel employees after they join the company. In the heart-to-heart, apart from giving necessary encouragement, we should also make clear the details such as salary and salary after joining the company, so that new hotel employees can feel the company's attention and expectation, avoid unnecessary misunderstandings and frictions, and strengthen their confidence. At the same time, it may be more attractive than high salary to give new hotel employees proper job orientation and plan their career development prospects. \x0d\ The outline of orientation training course for new hotel employees begins: \x0d\ Introduction to orientation training for new hotel employees \x0d\ Training time: customized by customers \x0d\ Training target: new hotel employees; \x0d\ Training mode: lecturer teaching, case analysis, student interaction, scenario drills, etc. Make the training effect reach the best! \x0d\ Purpose of orientation training for new hotel employees \x0d\ 1. Through training, new employees should know what professional ethics they should have as new hotel employees; \x0d\ 2。 Help new employees get rid of all kinds of anxiety, doubts or arrogance through training, and establish a positive and healthy attitude; \x0d\ 3。 Through training, new employees know how to shape their personal image that matches their profession and shape their professional image. \x0d\ 4。 Through training, new employees can learn to deal with interpersonal relationships in professional fields and have good communication skills and abilities; \x0d\ 5。 Let new employees know the performance of the hotel through training, which requires the strength of the team, not individual heroism. Hotel team is a chain, and any loose link will affect the final result. \x0d\ Orientation training background for new hotel employees \x0d\ We are in an era of rapid change and competition. In the face of fierce competition in the workplace, if you want to succeed and develop, you must have good professionalism, professional image, communication and coordination skills, teamwork skills, and a mentality of facing challenges, especially for new employees. \x0d\ Hotel new employees, especially newly graduated college students, are facing the role change from social person, from student to professional person, and need to have positive professional mentality and standardized professional behavior to meet the role needs of professional people.