How can hotels be environmentally friendly?

China's authoritative hotel selection event "Golden Pillow" Award in 2010 took "green environmental protection" as the theme. Liang Wendao gave a brief comment on "the significance of this selection", "I think this is green environmental protection in the hotel." It is a good initiative and promotion by the industry. As judges, we must first implement it, including our mentality towards hotel guests!” Xiong Wanli, President of Cube.com (graduated from Harvard School of Design), Cube.com is the 2010 Golden Pillow Award winner. Partners) pointed out that "how to be green needs to be told by data, not words, and green design definitely belongs to the category of high technology, without sufficient technological innovation in materials and structural innovation in spatial structure. It is impossible for a hotel to call itself a green hotel. ”

Liang Wendao, Phoenix TV current affairs commentator

BT: Among the hotels you have stayed at, which ones impress you with their environmental protection measures? profound? How did they do it?

Liang: I feel that what each hotel does is not particularly outstanding and ideal. In comparison, the hotels that impressed me most are: Shangri-La Hotel, Beijing, which is the most strict in enforcing customer requirements for bedding and towels. Requested hotel for replacement. In order to show attentive service, some hotels always ignore guests' requests not to change towels and bedding. The Opposite House Hotel, Beijing: The wood used in its construction is sourced from discarded second-hand wood in China. Some small B&Bs abroad use non-disposable large bottle packaging for hotel bath products, which effectively reduces the waste of resources on bath products and packaging. Saving is also a way of expressing environmental protection.

BT: In your opinion, what are the most important criteria for a hotel to be called a green hotel?

Liang: The hotel's overall hardware facilities need to be environmentally friendly: try to choose environmentally friendly materials for its building materials; hotel energy recycling: especially the recycling of electricity and water; daily necessities and services : Minimize packaging and replacement of daily consumables.

BT: How do you think guests can cooperate with the hotel’s environmental wishes? Whose actions are worthy of imitation?

Liang: We need to make a profound interpretation and change from the positioning of the hotel industry. The so-called "good hotel" does not refer to luxurious and gorgeous hotels. We in China blindly pursue grandeur. For example, the bigger, brighter and more luxurious the hotel lobby is, but behind this lies the huge consumption of electricity and other energy carried in the lobby. Nowadays, many people advocate "packing light" when traveling and only take a small amount of items with them when traveling. They provide a lot of convenience for their travels, but they consume many daily necessities provided by the hotel during their hotel stay. Therefore, I encourage friends who bring their own daily necessities when traveling and create burdens for themselves. They are truly environmentally friendly.

BT: Is there any hotel where you couldn’t help but want to give them a suggestion?

Liang: Yes. For example, it is recommended that they strictly implement the changes of bedding and towels required by hotel guests. In order to show attentive service, many hotels always insert cards for guests to draw electricity for a long time when they are not in the room, making the air conditioner and lights run for a long time to ensure that the guests can feel the appropriate temperature and brightness of the room when they walk into the room, but in fact, behind the scenes But it is a waste of a lot of power resources. At the same time, for many luxurious disposable daily necessities, the packaging and quantity can be reformed, using more large bottles and reducing the types of less needed daily necessities.

BT: Have you ever felt that some facilities in the hotel are simply unnecessary?

Liang: First of all, there is no need to open too many elevators, and some elevators can even have floor restrictions. For example, measures such as no parking on floors 1 to 5 encourage people to walk and reduce electricity consumption. Secondly, SPA service is the least environmentally friendly project in my opinion, as it wastes a lot of water. Therefore, I think some hotels can close SPA services. Finally, it is recommended to reduce the use of bottled water while ensuring hotel water safety and hygiene. Drink more tap water.

Liu Deqian, Deputy Director of Tourism Research Center, Chinese Academy of Social Sciences

BT: Among the hotels you have stayed in, which ones have impressed you most with their environmental protection measures? How did they do it?

Liu: From my personal experience, most four- and five-star hotels have quite obvious environmental protection measures, including some third-tier small cities and low-star hotels. Most business managers have a clear awareness of environmental protection. This can not but be said to be a gratifying phenomenon.

BT: In your opinion, what are the most important criteria for a hotel to be called a green hotel?

Liu: From the perspective that people generally agree with, the core components of a green hotel should be environmental protection, health, and safety. Environmental protection requires not only the concept of environmental protection, but also environmental protection measures. Therefore, in hotel management, environmental friendliness and resource conservation have naturally become indispensable priorities.

BT: How do you think guests can cooperate with the hotel’s environmental wishes from their own perspective?

Liu: Guests’ cooperation in the hotel’s environmental protection wishes is really indispensable. The cause of the problem may lie in whether the "greenness" of the hotel has an attraction to guests, or whether it has enough attraction.

BT: Is there any hotel where you couldn’t help but want to give them a suggestion?

Liu: Occasionally there are some hotels where I have to put forward some opinions to them tactfully. For example, in some hotels located in scenic spots and seaside areas, the air in the guest rooms is dirty, and the windows cannot be opened, which makes people really helpless. There are also some hotels that have just been renovated. The pungent smell of chemical fiber carpets and the inability to open the windows form a "double attack", which is really unbearable.

Dai Bin, national inspector of the National Tourist Hotel Star Rating Committee, dean of the Sino-Swiss Hotel Management School

BT: Among the hotels you have stayed in, which ones have impressed you most in terms of their environmental protection measures? Impressed? How did they do it?

Dai: Sanya Bay Gloria Resort Hotel: The lobby is open to the outside world, there are no doors or windows, and there is no need to install air conditioning and other refrigeration equipment; there is a skylight at the top of most rooms to provide natural lighting, and there is no need to turn on the lights during the day. . Qiandao Lake New Century Hotel: There are peacocks walking outside the hotel, and the natural scenery is integrated with the guest rooms; most of the hotel's meals are based on local materials. Shanghai Yangtze Langting Boutique Hotel: The hotel was originally built in the 1930s. During the renovation process, many new materials were used on the roof, exterior walls, and windows, which are very good at heat insulation and energy saving; in terms of lighting, they are all LED Energy-saving lamps, environmental protection cards are placed in guest rooms, calling on guests to participate in environmental protection through washing and other aspects; the hotel has a "green team" to teach employees how to be environmentally friendly and form a green corporate culture.

BT: In your opinion, what are the most important criteria for a hotel to be called a green hotel?

Dai: Green hotel standards consist of energy conservation, environmental protection, consumption reduction, green services (including green procurement), green publicity and green marketing. Green hotels integrate the concept of sustainable development into hotel operation and management, control pollution and save resources from all aspects of hotel operation in an all-round and whole-process manner to achieve the best results of hotel operation and achieve the unity of economy, ecology and society. .

BT: How do you think guests can cooperate with the hotel’s environmental wishes? Whose actions are worth emulating?

Dai: Be a restrained guest, bring your own "six small items", reduce the frequency of bed sheets changing, increase the air conditioning temperature appropriately in summer, and try to use a shower head when taking a shower (Instead of using the bathtub), turn off the lights when you go out.

BT: Is there any hotel where you couldn’t help but want to give them a suggestion?

Dai: Yes.

For example, it is recommended that they use energy-saving lamps, voice-activated lamps, and make some updates to toilets and faucets. Although the cost is not high, the energy-saving and environmental protection effect of the hotel is very significant; the hotel should strengthen communication with guests and jointly promote the hotel's energy-saving and environmental protection effects. Energy saving and environmental protection.

BT: Have you ever felt that some facilities in the hotel are simply unnecessary?

Dai: For some medium-star and smaller hotels, there is no need for swimming pools and bathtubs. Laundries and restaurants can be outsourced to professional companies.

Xiong Wanli, President of Cube.com

BT: Among the hotels you have stayed in, which ones have impressed you most with their environmental protection measures? How did they do it?

Xiong: Environmental protection is science and what is needed is data, not my personal impression. Generally speaking, there is a big gap between domestic hotels and modern international standards. A certain hotel in China adopted an international tender, and my design won the bid. All the designers who participated in the design at that time were designers graduated from Harvard, MIT and the University of Pennsylvania. We considered many green methods of environmental protection and energy saving, but Since I was still studying at Harvard, after winning the bid, the plan was transferred from Party A to a Hong Kong company to do the enlargement and construction drawings. By the time I went to attend its opening ceremony in 2007, it had changed beyond recognition. In addition to maintaining the original plan layout and panoramic sea view, the form was changed to the so-called dragon, and the design from the driveway to the foyer, lobby and the ecological connection between the building and the sea was completely changed. Therefore, if I had to talk about my impressions, I am afraid I can only say four words about most domestic hotels: heartbroken.

BT: In your opinion, what are the most important criteria for a hotel to be called a green hotel?

Xiong: The proportion of environmentally friendly materials used, the service life, the quality of the internal and external space environment, the quality explained by data, the effective use of regenerated water and electricity, all boil down to the amount of energy saved under the same area. They are all indicators, but there is only one most important indicator, which is data. Only real comparative data can be used as the standard.

BT: How do you think guests can cooperate with the hotel’s environmental wishes? Whose actions are worth emulating?

Xiong: This should be common sense in modern people’s lives. For example, which family changes the sheets every day? I don’t need to talk about this common sense. What I can share is that for those hotels where I only sleep a few hours at night, I will inform the hotel that there is no need to clean the room and change supplies.

BT: Is there any hotel where you couldn’t help but want to give them a suggestion?

Xiong: For people who can’t walk, I can’t tell them how to participate in the 100-meter final of the Olympic Games.

BT: Have you ever felt that some facilities in the hotel are simply unnecessary?

Xiong: In my theory, I clearly distinguish design from decoration. However, many designers and developers mistakenly regard decoration as design. In fact, a good sense of space gives people The comfort and pleasure it brings are tens of millions of times more than decoration, and all wall-patching and roof-patching decorations are redundant. However, the creation of a comfortable sense of space cannot be designed casually, and more designers just Can hide shame by decoration. Looking at Louis Kahn's designs, one can understand how much of other designers' designs are redundant.

Huang Xinyan, Senior Director/Account Director, Woods Bagot Architectural Design Consulting (Shanghai) Co., Ltd.

BT: Among the hotels you have stayed in, which hotels’ environmental protection measures have impressed you the most? How did they do it?

Huang: Jinjiang Inn: They have an event where you can use the breakfast coupons if you don’t use the disposable items in the room. Shanghai URBN Hotel: From the materials used to the bamboo forest, the concept of environmental protection is fully reflected. Banyan Tree in Phuket: The banyan tree forest and part of the hotel fees will be used to support environmental protection.

BT: In your opinion, what are the most important criteria for a hotel to be called a green hotel?

Huang: In the overall design, full consideration is given to orientation, energy saving, building materials and other materials, especially the selection of interior design materials. Reduce the use of disposable items, establish a reward and consultation mechanism, and reduce the cleaning of bed sheets for the same customer. The flow of guests and employees is organized and the management is efficient.

BT: Have you ever felt that some facilities in the hotel are simply unnecessary?

Huang: The mechanical and electrical equipment configuration of many hotels exceeds actual needs, turning it into a large horse cart. There is no need for karaoke, and the vacancy situation is serious. Some lobbies waste energy and space.