Traditional Culture Encyclopedia - Hotel accommodation - How does the hotel arrange the guests who have not left the hotel?

How does the hotel arrange the guests who have not left the hotel?

The analysis is divided into two levels: 1. In fact, the problem is not how to arrange the guests who have not left the store, but how to arrange the new guests who need to stay! After all, the first guest is already your client. How can you drive them away in other ways? People may renew their fees! If the way is improper, it will bring unexpected harm to the hotel! Wise move, or another strange move, recommend a hotel with similar price and location to newcomers, and use the hotel car to send newcomers to the door of that hotel! Leave good memories and feelings for customers. Although there is no business, it will not leave a good impression on the guests and the opportunity to stay next time! Wal-Mart, the world's retail giant, has such regulations! The specific case is: once, a customer went to Wal-Mart to buy a special paint, which happened to be out of stock. Wal-Mart's duty manager calmly took the customer to the paint shop opposite, and finally the customer bought the paint he needed. He was deeply grateful to Wal-Mart! 2. Guests who have not left the store can check in! This situation is that the time has not expired or just passed, and the customer has not renewed the fee or requested to renew it! Send a floor attendant to knock on the guest's door. "Hello, sir \ madam, here is a note for you, put it under the door!" "And tell the guests directly, to put it mildly, the effect will be good, but the guests will feel sorry for your hotel! The problem will be solved! Especially if new customers book rooms in advance! It is necessary to do things like this! That's all. I have done hotel planning before, so I take the liberty to say so much! I hope it helps you!