Traditional Culture Encyclopedia - Hotel accommodation - What are the telephone answering skills at the front desk of the hotel?
What are the telephone answering skills at the front desk of the hotel?
Adding this polite service cross to the guest service will do anything: please, hello, thank you, sorry, goodbye. ...
For example: 1, hello, front desk (cashier, reception desk), what can I do for you?
2. Thank you for your reservation, and we look forward to your visit;
3. Sorry to have kept you waiting;
4. I wish you a happy life;
5. I wish you a pleasant journey;
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