How to claim for accidental falls in hotels?

The claim for accidental fall of the hotel is as follows:

1. If the hotel fails to fulfill its security obligations within the scope, for example, if the customer falls and is injured due to wet ground, it shall bear the personal safety responsibility of the consumer;

2. If consumers are at fault, they can appropriately reduce their responsibilities.

What is the personal injury appraisal standard?

1, seriously injured. Causing physical disability, appearance damage, hearing loss, vision loss, loss of other organ functions or other serious damage to personal health, including first-degree and second-degree serious injuries;

2, minor injuries. Damage to human body or appearance, partial damage to hearing, vision or other organ functions, or moderate damage to personal health, including first-degree minor injuries and second-degree minor injuries;

3. Minor injuries. Primary injury is caused by a variety of injury factors, leading to slight damage or dysfunction of tissues and organ structures.

Legal basis: Article 1 198 of the Civil Code of People's Republic of China (PRC).

Operators, managers or organizers of mass activities in hotels, shopping malls, banks, stations, airports, stadiums, entertainment places and other business places shall bear tort liability if they fail to fulfill their security obligations and cause damage to others.

If the behavior of a third party causes damage to others, the third party shall bear the tort liability; Operators, managers or organizers who fail to fulfill their security obligations shall bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.