Traditional Culture Encyclopedia - Hotel accommodation - I am a small hotel manager. The boss asked us to give three opinions and suggestions. Please tell me how to write. Thank you.
I am a small hotel manager. The boss asked us to give three opinions and suggestions. Please tell me how to write. Thank you.
It depends on the size of your hotel. If it is a large hotel, it is recommended to follow the following three points:
1. Introduce a performance appraisal system and link performance bonuses to work performance.
2. Strengthen staff training, especially in terms of guest room cleanliness. You can contact the recent incident of Home Inn using the same towel to clean toilets and water cups.
3. Carry out customer satisfaction survey and pay attention to customer complaints.
But if the boss adopts your suggestion, you must be prepared to be criticized by employees
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