Traditional Culture Encyclopedia - Hotel accommodation - Please, I'm going to make a rule about the hotel business center today, such as etiquette, such as hygiene. Help me.
Please, I'm going to make a rule about the hotel business center today, such as etiquette, such as hygiene. Help me.
(A) pre-class preparation work
1. Dress and make up according to the hotel requirements before taking up the post.
2. After arriving at the post, you must consult the handover book first, and help the off-duty employees to complete the unfinished work according to the handover requirements.
3. Check that the working environment must be clean and tidy, and the office equipment must be in good condition (for example, the computer is in good condition, the paper in the copier must be full, the typing tape and error correction tape must be clear, the fax and telephone must be unblocked, and the overdue newspapers must be cleaned up, etc.). ).
(2) Communication discipline
1. Observe the post, obey the command and dispatch, and under no circumstances are allowed to leave without leave, and communication is not allowed to be interrupted artificially.
2. Strictly implement the rules and regulations of the hotel and the communication confidentiality system, and the confidential contents and materials stipulated are not allowed to be leaked, and it is not allowed to copy and copy the message without permission and take it out of the workshop.
3. Don't contact and send faxes on the fax machine, and don't send faxes privately.
4. It is strictly prohibited to forge faxes, tamper with the contents of faxes, intentionally make mistakes or conceal or destroy faxes.
5. Truthfully reflect the communication work, and do not resort to deceit.
(3) confidentiality system
1. In the course of business processing, the communication content and address involving political, economic, scientific and technological information and unpublished news of the state party and government organs must be kept strictly confidential, and secrets shall not be revealed to others.
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