Traditional Culture Encyclopedia - Hotel accommodation - After a woman accidentally drank a teapot filled with disinfectant water in a hotel, she became ill all over her body. What warning does this incident give us?
After a woman accidentally drank a teapot filled with disinfectant water in a hotel, she became ill all over her body. What warning does this incident give us?
As a service industry, we must fully consider the safety of customers when handling certain matters. Sometimes a small oversight may cause huge safety hazards to customers. In particular, do not pour liquid substances that are harmful to the body into containers labeled as delicious drink bottles. To prevent customers from drinking by mistake and causing health damage. It also brings unnecessary trouble to myself. In serious cases, it may even violate criminal law.
Recently, a woman accidentally drank disinfectant water in a hotel, which resulted in systemic lesions. She has not recovered after more than half a year of treatment. Ms. Tang, who lives in Kunming, and her daughter like to go to the hot springs at the Sea Cube Hotel on Renmin West Road in Wuhua District, Kunming City, after work. Everyone knows that after bathing in hot springs, a lot of water will evaporate from the body, so you will feel thirsty. The same was true for Ms. Tang and his daughter, so they came to the lounge on the second floor, hoping to take a rest and relieve the fatigue caused by soaking in the hot springs, and then have a drink or something. Thirsty Ms. Tang saw a thermos with a cup of tartary buckwheat tea on the table. She poured a glass and drank it. This was because she was too thirsty, so she didn't taste anything from the first cup.
But when she drank her second cup, she clearly felt something was wrong. And at this time, her teeth, mouth, esophagus and stomach began to experience extreme discomfort. When she hurried to the bathroom, she found that her tongue had turned black and her esophagus was hot. At this time, the waiter told her that what she drank was not the so-called tartary buckwheat tea, but disinfectant. The waiter was so shocked by this incident that he hurriedly poured out the disinfectant in the glass bottle with the name Tartary Buckwheat Tea. At that time, Ms. Tang’s daughter immediately called the police and stopped the waiter from pouring out the disinfectant. Ms. Tang was then sent to the hospital by hotel staff. After the hospital's rescue, although Ms. Tang improved, her body also showed many symptoms of poisoning. Even after half a year of treatment, her body still had not fully returned to normal, and the hotel was unwilling to pay more medical bills.
In this matter, although Ms. Tang is suspected of taking advantage, the hotel has a greater responsibility. Regardless of the safety of customers, they randomly put disinfectant in containers with the names of drinks written on them. Let customers mistakenly consume disinfectant that is extremely harmful to the body. It has caused huge harm to the physical and mental health of customers. So the hotel should bear most of the responsibility. Should be responsible for the physical and mental health of customers.
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