Traditional Culture Encyclopedia - Hotel accommodation - How to make use of customers' perception of hotel time?
How to make use of customers' perception of hotel time?
1. Hotels can provide more refined services, such as providing faster services, allowing customers to complete the check-in and check-out process quickly, which can reduce the waiting time of customers and improve their time perception.
2. The hotel can also try to provide more convenient services, such as using the mobile APP to check in and check out, so that customers can make reservations anytime and anywhere, which greatly improves the time efficiency of customers and can also meet their time requirements.
In addition, hotels can also use big data analysis to segment customers, grasp customer needs more accurately, and provide services that meet customer needs in a constant way, so that customers can feel the speed and accuracy of services and further enhance their time perception of hotels.
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