Traditional Culture Encyclopedia - Hotel accommodation - How to train new hotel employees?
How to train new hotel employees?
1. Pre-job training for new hotel employees mainly includes enterprise status, development prospects, product introduction, rules and regulations, corporate culture, etc. Let the new employees of the hotel have a comprehensive and general understanding of the enterprise. Mainly the responsibilities of the department, post responsibilities, work status (such as work progress, work difficulties, future work priorities), etc. Through training, new hotel employees can get familiar with the work and enter the role as soon as possible. 2. Let the old employees "coach" the new hotel employees. Old employees have been employed for a long time and have certain work experience and workplace qualifications. After the new hotel employees take up their posts, they can let the old employees take care of the new hotel employees for a period of time, and then let them go after they are familiar with the workflow. In this way, the new employees of the hotel will not have the pressure of being unfamiliar with the workflow after taking up their posts, and they can go into battle lightly. Teacher Wang Siqi suggested that we should be responsible in the specific operation, and make it clear that it is a responsibility for old employees to bring new hotel employees, and how to bring "new" with "old" instead of excluding or squeezing new hotel employees. 3. Enterprises should introduce humanized mechanism in the management of new hotel employees. It is necessary for the company's top management to conduct induction training for new hotel employees after they join the company. In the heart-to-heart, in addition to giving necessary encouragement to new hotel employees, it is also necessary to clarify the post-employment details such as salary and treatment, so that new hotel employees can feel the company's attention and expectation, avoid unnecessary misunderstandings and frictions, and strengthen their confidence. At the same time, it may be more attractive than high salary to give new hotel employees proper job orientation and plan their career development prospects. The outline of the orientation training course for new hotel employees begins: orientation training for new hotel employees; training time: customer-defined training target: new hotel employees; Training methods: lectures by lecturers, case analysis, student interaction, scenario drills, etc. In order to achieve the best training effect! China Wang Chi provides more training materials for new hotel employees.
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