Traditional Culture Encyclopedia - Hotel accommodation - As a sales representative of the hotel, what do you mainly do?
As a sales representative of the hotel, what do you mainly do?
1. The main work of the hotel sales representative is as follows:
1, familiar with hotel facilities, equipment, services and sales prices;
2. Strictly implement the marketing plan deployed by the sales manager and care about the hotel marketing situation;
3. Visit local regular customers regularly, convey the marketing strategy of the hotel at any time, and pay attention to their latest plans and personnel changes;
4. Actively strive for new customers, maintain and develop close relationships with various business customers, confirm potential customers and their needs, and do a good job in sales;
5. Be responsible for the sales of services such as team, individual, banquet and conference, fill in the Banquet and Conference Reservation in time as required, and do a good job in reception preparation and service. Negotiate with customers according to the hotel price policy to finally reach an agreement, and sign a "memorandum" for the approval of the executive director;
6. Coordinate with other departments of the hotel to ensure quality service for the guests;
7. Responsible for collecting and sorting out market intelligence and sales information, and collecting and sorting out customer files;
8. Assist finance to solve accounts receivable;
9. Complete other tasks assigned by superiors.
Second, the hotel sales representative's job requirements are as follows:
1, college degree or above, major in marketing and other related fields;
2. 1 year or above working experience in sales industry, with outstanding performance preferred;
3. Outgoing personality, quick response, strong expression, strong communication skills and affinity;
4. Have certain market analysis and judgment ability and good customer service awareness;
5. Have a sense of responsibility and be able to work under great pressure.
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