Traditional Culture Encyclopedia - Hotel accommodation - 202 1 hotel social practice report 800 words
202 1 hotel social practice report 800 words
202 1 hotel social practice report 800 words this summer vacation, I ushered in the nth social practice of my college career. As a student who will enter the society in the future, it is a necessary course to go deep into the society and practice. I insist on doing every social practice well. Because I only know it through experience, I want to know more about the society through personal experience of social practice, increase my knowledge, exercise my talents and cultivate my working ability in practice. Only by understanding society can I truly integrate into society.
Under the arrangement of xxx, I came to the "xx Hotel" with enthusiasm, and my internship began. After simple training, I was assigned to the catering department. Manager Xu is in charge of the catering department. He told me that my job was to serve dishes and help guests order. For a college student, this is really nothing, so I am happy to do my job every day. Occasionally washed dishes in the cleaning room. I'll go wherever there is a shortage of people. Everyone says that I work hard, and my happy actions always affect the workers who work together, so the workers also like me as a "newcomer".
Although the X-day xx hotel life ended, the internship life of the whole summer vacation also came to an end. This summer internship brought me not only a social experience, but also a fortune in my life. The first is how to speak, and the second is to deal with the relationship with people around you, which is worth improving.
202 1 Hotel Social Practice Report 800 words 2 1, Preface
For college students, summer vacation does not mean the end of their studies. Besides spending more time with your parents at home, doing as much housework as possible is also a good opportunity to really go out to the society and exercise yourself.
Social practice is an important aspect of college students' extracurricular education and an important way to cultivate their self-ability. Therefore, for us college students, we have enough time for practical activities in the summer vacation, which gives us the opportunity to know the society, understand the society and improve our self-ability. But as a college student who hasn't graduated yet, my professional knowledge is still very limited, so I chose to be a waiter in a hotel as my first social practice. The purpose is to get familiar with the society and increase some work experience. As far as the profession itself is concerned, there is no distinction between high and low, and existence is reasonable. Through just one month's work experience, we have stayed on campus for a long time and have a more intuitive understanding of society.
Second, the purpose of the internship
In fact, I know very little about the hotel and have no work experience at all. Novices like us, inexperienced, are easy to be bullied by our predecessors and make some low-level mistakes. On July 20th, I came to the hotel with anxiety and started a new job. I think through this practice, I can understand the hotel's business model and some business strategies, and even learn more about the experience of some successful business people. You can also improve your social skills. At the same time, I can also give myself a good position in this practice. I can't always aim too high, but start from the basics! Generally speaking, I have summarized several basic purposes of my practice:
1. In order to expand their knowledge, expand contact with society, increase their experience in social competition, and exercise and improve their abilities.
2. Through my own personal experience and the on-site guidance of my predecessors, I hope to learn a lot of valuable experiences that I can't learn in school.
3. Get to know different types of people and improve their social skills by communicating with their predecessors. Learn to deal with the relationship between good people, so as to better adapt to different environments.
Third, the internship content
Xx Hotel is a four-star hotel. It has modern intelligent business rooms with first-class equipment and top facilities, large, medium and small multifunctional banquet halls, Chinese and Western restaurants and distinctive Japanese restaurants. The hotel's leisure, conference, business, entertainment, large parking lot and other facilities are complete, with excellent functions. I worked as an intern in such a star-rated hotel for a month. This month, every day is a challenge, every day is brand-new, and every day is teaching me something practical. My internship position is a waiter, and the job of a waiter, as the name implies, is to serve the guests during the meal. Simply put, it is very simple, that is, to satisfy customers and satisfy customers. It's actually very difficult to say it, because people are diverse, and you can never fully understand what kind of person this person is, what kind of service he wants, and whether he is difficult to serve. For me, who is only good at communicating with strangers, this is not difficult. I will serve every guest with my smile and enthusiasm.
Fourth, the internship process
When I put on that bright red overalls, it shows that my work will bring me happiness. We all know that everything is difficult at the beginning, so I am very careful about my initial work. I feel so lonely in this "strange" hotel. In my impression, the waiter's job is nothing more than handing the food to the waiter, that's all.
But actually I was wrong. Go to work at 9: 00 every morning and call the roll at 9: 30 on time. Then our waiter's job is to clean, including stairs and toilets that no one wants to clean. Every time someone gets drunk, they throw up everywhere in the bathroom. Because I just started business, I didn't recruit a specific cleaner, and I wanted to vomit several times. We didn't do such work at home, so we began to shrink back. After that, we began to stand and wait for the arrival of the guests, and then our formal work began.
That is, just take the dishes from the back kitchen to the designated table in the front hall. You can rest after work at 2: 30, start the roll call at 4: 30 in the afternoon, and then repeat the morning work until you get home at 10. The work is simple, but I'm a little tired. Think about it. I transported the food from the first floor to the second and third floors and ran it once. Finally, after the guests left, I moved it back to the kitchen on the first floor. I can't remember how many times I ran it a day. I don't know whose leg it is until I get off work at night. I feel sore all over, but one advantage is that I can fall asleep easily.
In this way, I persisted for more than a week and gradually became familiar with some basic workflow of the hotel. In the next few days, I felt worse. Our hotel is relatively large, but when the business is good, the manpower is far from enough. Some old employees are lazy, and all the work is arranged for our new employees. So my workload far exceeds that of a simple waiter, and I often work for several people by one person. I not only work as a waiter, but sometimes I also work as a waiter, which undoubtedly adds color to my work and life. The job of a waiter is essentially different from that of a waiter. The waiter's job is "people sit and I stand, people eat and I watch", and he should be on call and obey the orders of the guests at any time. This also made me deeply understand the world in a small society. Guests are God here, and I can't be reckless, which also makes the quality of some customers lower and lower. Sometimes when you are so busy here, they call a waiter, which makes me very unhappy and makes me more prone to make mistakes. Even customers scold me. How can I stand it? Sometimes I reply a few words. I know it's bad-tempered and wrong to do so, but it's really hard to stand the sarcasm of others. In the last week, I don't know how many times I quarreled with my customers. The foreman tolerated me because he thought I was still a student. After all, I was young and energetic. I am slowly changing myself. I think, no matter how difficult this month is, I have to endure it. I've never been so angry in my life, but I'll stick to it anyway. Besides, I will learn a lot that I can't learn at school. Only by contacting different types of people can I find the gap between people, learn how to get along with others and learn how to recognize myself. Some people are worldly-wise, I think, and I should gradually understand it. In this way, I will be hurt, but I am not afraid. The more I get hurt, the more my courage grows, which will sharpen my will. I think my potential still needs to be stimulated.
V. Internship experience and suggestions
Time always flies, and I ended my part-time job. When I leave, when I take my real money, I will always remember that feeling. Every day is counting down, and every day feels like a year, but when this day really comes, it will feel that time actually flies. I have gained so much practical knowledge, so many close partners and so much social experience. I want to say that my merits are complete.
Summary of internship experience:
1. There must be no language conflict with the foreman. The feeling of stepping into society is really wonderful. We never dare to express our opinions at school, and teachers always pick out mistakes. But outside, the superior is always right. This really needs us to adapt.
2. Be good at communicating with people. Only through communication can we really understand a thing and a person, so that we can get twice the result with half the effort when doing things, and we should listen, be patient and accept suggestions from others.
3. Every hotel pays attention to different corporate culture, and this knowledge is exactly what we can't get from books.
4. I have mastered some knowledge of hotel industry, expanded my personal knowledge and enhanced my ability to deal with interpersonal communication in the hotel. This gives me the greatest experience of communicating with people. One day, I met a few foreigners on the morning shift, probably because of the language barrier, and almost no one went to serve them. At this time, Delta's oral practice was reflected, and I could easily go forward and talk with them, which was also praised by the foreman.
5. Knowledge and technology are the last word. Compared with the hotel interior, the average salary of the kitchen is at least half that of the waiter. Moreover, earning money with knowledge and skills is more respected by others.
6. The importance of cooperation. Although I work in a small restaurant, there is a division of labor from ordering to making, delivery to checkout. Only in this way can the work efficiency of the whole store be greatly improved. Although I have seen many examples of teamwork in books before, this time I deeply realized that "everyone gathers firewood and the flame is high" and "unity is strength". In the future study and work, we must keep this in mind, integrate into the collective, and join hands with everyone to become brilliant.
7. In the restaurant, I face all kinds of guests every day and repeat the monotonous work. I'm still a little uncomfortable, because I'm not wet behind the ears, but persistence is victory. After this social practice, I will gradually become more mature and confident, which will have an important impact on my future study, life and work. I will work harder to learn scientific and cultural knowledge, arm my brain with knowledge, enrich myself and make my life more valuable.
Internship suggestions:
Practice leads to true knowledge. Social practice is an important part of college life. Cultivating contemporary college students' sense of historical mission, social responsibility and positive mental outlook, giving full play to the educational role of practice and improving their comprehensive quality are also the criteria for testing their theoretical knowledge. Social practice not only provides a stage for college students to display their talents and self-style, but also a ladder to cultivate and exercise their comprehensive ability, and it is also a training ground for college students before they step into society and take up their jobs.
Summer social practice is a bridge for college students to move from ivory tower to society, which helps them to know and adapt to society. Practical activities can improve one's practical ability, exercise one's communicative ability and deepen one's comprehensive understanding of society. However, in practice, we really need to go deep into the grassroots and experience the life of grassroots farmers. Therefore, we should put down the theory in school, put down the pampering at home and learn with an open mind. As long as I can do it, we should have confidence in ourselves, but we should not be complacent. If you want to take it step by step, you can only be eager for success. Although we are college students with higher education, all we know is theoretical knowledge and no practical experience, so we may not be as good as farmers without higher education because they have summed up a lot of valuable experience in practice. Therefore, we should have a correct attitude and face people in society with a normal heart, an open mind for advice and an optimistic heart. Actively participate in practice, sum up experience, accumulate valuable wealth, and combine practice with understanding. You can understand the actual situation through investigation and study, and provide decision-making reference for the company departments in combination with what you have learned, which is very meaningful, not only improving your own ability but also serving the public, and is a win-win choice; The second is voluntary service, which closely combines professional knowledge with social needs and serves and returns the society with professional knowledge; The third is to participate in various public welfare activities and cultivate their sense of social responsibility. This is a form of social practice that runs through daily life and a long-term mechanism of social practice activities.
202 1 Report on Hotel Social Practice 800 words 3 During my one-month working career in winter vacation, I found that there are not necessarily too many places to apply professional knowledge in practical work, and it is more important to work patiently, meticulously and practically. Only by doing the basic work well enough can we win the trust of superiors and colleagues and have the opportunity to show more talents.
At the same time, I also understand a lot: in daily work, it is inevitable that superiors bully and blame subordinates. Even so, it taught me a valuable lesson. It makes me understand that you must be calm when others criticize you or you listen to others' opinions. Only in this way can you show that you are really listening to him. Although it's hard to be criticized, make it clear that you really accept their criticism. Because only in this way can we learn from failure and pave the way for future success. We should learn to get up from where we fell. That's what I should do.
I also learned interpersonal and interpersonal skills from my work. I can see my own value in interpersonal communication. People are often very persistent. However, if you only ask about cultivation and don't ask about harvest, then you will certainly make many friends. Treat friends, never haggle over every ounce, never force them to pay the true feelings equivalent to yours. You must know that giving is more pleasant than receiving. No matter what you do, you must have initiative and enthusiasm, have confidence in success, learn to communicate with people around you, care for others and support others. The days of working, there are joys and sorrows, there are joys and sorrows, maybe this is the whole life of working. I don't know how many part-time workers have felt this way, but generally speaking, this part-time life is an important step towards society in my life, which is worth remembering. Now think about it, I have gained a lot by working for 24 days. The life lessons I learned are beyond my understanding at school, which is also part of my wealth.
At present, almost all the recruitment conditions of every employer require work experience. Therefore, college students should not only have theoretical knowledge, but also the accumulation of work experience is equally important for finding a job in the future. It's simple. To apply for a job with the same academic qualifications, the company certainly pays more attention to personal relevant work experience.
The employment environment is not optimistic, the form of competition is becoming increasingly fierce, and students like me are facing anxiety and pressure, so they choose cold employment. Although the winter vacation is only a short month, during this time, we can experience the hard work, exercise our will and accumulate some social and work experience.
In addition to learning book knowledge, college students also need to participate in social practice. Because many college students are sober enough to know that people who "don't listen to things outside the window and read only sage books" are not the talents needed by modern society. College students should cultivate the ability to think independently, work independently and solve problems independently in social practice.
By participating in some practical activities, we can consolidate the theory we have learned and increase some knowledge and skills that books can't learn. Because the ability to transform knowledge into reality depends on practical experience and exercise.
Facing the increasingly severe employment situation and the ever-changing society, I think college students should change their ideas, not simply take part-time jobs in winter vacation as a means to earn money or accumulate social experience, but more importantly, take the opportunity to cultivate their entrepreneurial and social practice abilities. Nowadays, employers pay more and more attention to college students' practical ability and ability to communicate with others.
As a college student, as long as he can bear it, he should seize every opportunity, measure himself correctly, give play to his strengths, and get on the right track as soon as possible after entering the society.
In addition to learning a lot of knowledge and experience at work that I can't learn at school, in my opinion, what I have gained is that I have become very cheerful and confident. I used to be timid in the crowd, almost preferring to curl up in the corner, hoping that no one would notice me. This time, I became very confident in our group meeting. I dare to express my views in front of everyone and make suggestions to the team leader. More importantly, in every activity, I actively participated in it and performed quite positively. Team members don't believe that I used to be a more introverted person. I think what this social service activity has given me the most is that I have made great changes, which I always wanted before. In this cold job, I understand the importance of combining theory with practice, and I have benefited a lot, which has great inspiration for my future life and study. This part-time job is a beginning and a starting point. I believe that this starting point will make me gradually move towards society and maturity.
This internship really gave me a lot. In the future work, we will continue to expand the scope of social practice, tap the potential of practical activities to cultivate talents, adhere to the combination of social practice with understanding the national conditions and serving the society, and make suggestions for the all-round development of the country and society. Adhere to the combination of social practice and professional characteristics, contribute to local economic development and create new wealth for society.
202 1 hotel social practice report 800 words 4 1, the significance of practice
Social practice is a very important training link for college students to enter the society in the reform and opening up, and it is also a concrete embodiment of the combination of education and practice. The competition in today's society is the competition of talent quality. As talents are pushed to the market, college students' sense of self-superiority will gradually disappear and their development direction will be more confused. Therefore, to meet the requirements of the times, we should not only have rich professional knowledge and superb professional level, but also have a certain comprehensive quality.
College students' participation in practical activities is itself a continuation of moral education, intellectual education and physical education classroom education. College students' active participation in social practice is an important channel of ideological and political education in colleges and universities, so that they can grow up healthily according to the requirements of modern society. In order to become useful talents in modernization, contemporary college students should not study behind closed doors, but should open their doors to the society, combine with workers and peasants, and actively participate in the torrent of reform. At present, a considerable number of young people often ignore and refuse to contribute to society while paying attention to self-realization, thus weakening their sense of social responsibility, and there is a great gap between them and society. Social practice can give birth to a sense of responsibility. Only through practice can we have a strong sense of social responsibility and make contributions to society.
Social practice is an important part of education and teaching content, and it is an important way to consolidate learned knowledge, absorb new knowledge and develop intelligence. Not limited by the syllabus. College students can gallop freely in this class, give full play to their talents, start their own inheritance, make full use of the powerful conditions of learning-oriented, learning and mastering scientific and technological knowledge during their school days, temper themselves in social practice, and really exercise and improve their practical work ability and adaptability. Many colleges and universities have been adhering to various forms of practical activities such as theory and practice, on-campus and off-campus, professional and non-professional for many years. In practice, they pay attention to the improvement of students' various qualities and the cultivation of practical ability, cultivate a large number of versatile and all-round talents, enrich the teaching content, enliven the teaching atmosphere, broaden social horizons, master practical skills, enable college students to learn knowledge that books can't learn, master technologies that schools can't learn, and shorten the gap between theory and practice. In order to meet the needs of the development of market economy, promote the growth of college students as soon as possible, and create more conditions and environments for them to display their talents, practical activities must be integrated into teaching.
Social practice is the source of knowledge innovation and the standard of testing truth. Go to the place where the motherland needs it most, hone your will, sharpen your character, apply what you have learned, and constantly learn and improve in practice, so that you can truly become a useful talent to society. Practice has fully proved that social practice has promoted the all-round development of college students. Through social practice, we have been deeply inspired and educated from countless vivid typical cases, and our thoughts have been sublimated and our sense of social responsibility has been enhanced. In practice, our outlook on life and values have been further strengthened, and our cognitive ability, adaptability and innovation ability have been improved. When we enter the university, the employment problem always seems to surround us and become an endless topic. In today's society, the posters of job fairs always say "experience is preferred", but how much social experience will our students have on campus? Coupled with the economic crisis caused by subprime mortgage, employment is more difficult. In order to broaden one's knowledge, expand contact with society, increase one's experience in social competition, exercise and improve one's ability, make oneself really step into the society after graduation, adapt to the changes of domestic and international economic situation, and handle various problems in life and work well. I work as a waiter in a restaurant called Tanghuang Hotel, which is next to the First People's Hospital in Meizhou. The purpose of my internship is to learn to communicate with the society and understand the basic mode and management methods of enterprise management.
Second, the practice process
I went home on X, X, X, and found a temporary job as a waiter in xx Hotel for 12 days. Every morning from 7 am to 65, 438+0: 00, from 3 pm to 5 pm, and at 7 am, the breakfast peak is very free. Noon 1 1 is the busiest time of the day. Sometimes I make mistakes in my busy work, and I will inevitably be reprimanded by my boss. Sometimes even if we didn't do anything wrong, the boss would scold us loudly. I'm starting to feel wronged. Why did you scold me when I clearly didn't do anything wrong? Later, my aunts who worked for a long time told me that the boss himself was used to shouting. Besides, the boss is used to it. For example, because there are too many customers, some guests will be impatient and want to leave. In order to keep the guests, the boss will scold us, "Come on, why are you lazy?" How is the food on this table? Hurry up ... "So customers will stay, because they feel that they have not been ignored. I was very unfamiliar at first, and I always forgot this and that, such as forgetting the spoon with chopsticks and so on. Another difficulty I face is the dialect problem. With a strong accent, it is difficult to hear what the guests said. Sometimes the guest said it three times in a row, but I still didn't hear what he said. The guest was very impatient. Fortunately, someone helped me ... but I became familiar with it and I became old-fashioned. I have more confidence in everything. Twelve days passed before I knew it. I cherish what I have learned during this time. ...
Third, the practice summary
After more than ten days of practice, I have summarized the following points:
1, good at communicating with people in society.
After working for a while, I know more people. How to communicate well with people requires long-term practice. In the past, there were not many job opportunities, and talking to others was not flexible, which made the conversation cold and embarrassing. Communication with colleagues is equally important. People will be integrated into social groups in society, and people will cooperate with each other to make the process of doing things more harmonious and effective. You should listen, be patient, and accept the advice given to you with an open mind.
2. Have confidence in society.
Self-confidence is not a numb boast, but an affirmation of one's ability. In many contacts with customers, I understand the importance of self-confidence. It doesn't matter if you have no social work experience. The important thing is that your ability is no worse than others. Social work experience is also accumulated. If there is no first time, how can there be a second or third time? Self-confidence makes you more energetic and energetic.
3. Overcome your timid mentality in society.
When I started my holiday, I knew I had to work during the holiday, and I was scared. I feel a lot of difficulties, my lack of social experience, lack of education and other reasons make me feel very small, so my cowardice is revealed. I tried to overcome my inner fears several times. As my brother said, "In society, you should learn to be thick-skinned, not afraid of how bad other people's attitudes are, but also take it easy and speak boldly. After working for a long time, I am naturally not afraid. " In fact, anyone is born with everything. He was fearless when he was a child. When he tried to bear the loss, he was afraid. When you overcome the psychological barrier, everything becomes easy to solve. To conquer yourself, only by conquering yourself can we conquer the world. The key is to have the courage to face it. As a famous person said, "Courage leads to heaven, cowardice leads to hell."
4. Constantly enrich knowledge at work.
Knowledge is like human blood. Without blood, people will be weak, and without knowledge, their minds will dry up.
Fourth, the actual income.
During my internship, I made many friends. Accustomed to the boss's loud scolding, my face has become "thick". I think there should be a "thick-skinned" spirit in society. Don't put too much unhappiness in your heart, forget all the bad things and only remember the happy ones, so that life will be happy. Furthermore, I learned to listen to some local dialects, broadened my knowledge and got a clearer understanding of myself and my abilities. I still have many shortcomings and deficiencies. I must constantly improve myself to meet the requirements of the times and become a high-quality talent. This experience will inspire me to study harder, enrich myself in all directions, and make me an all-round innovative social talent. Thank you very much for giving me this opportunity to practice. Although the internship has only been a few days, my practical experience in life has just begun. Society is a big stage and a university, and what we have to learn is endless. We must keep learning, keep learning, so as not to be eliminated by society. In the future, I will continue to maintain a serious and responsible work attitude and noble ideological consciousness, further improve and enrich myself, and strive to better improve myself in future study.
I especially recommend it.
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