Traditional Culture Encyclopedia - Hotel accommodation - Is the front desk of Atour Hotel tired?

Is the front desk of Atour Hotel tired?

This job can be stressful.

The work of the front desk of Atour Hotel includes receiving guests, checking in and checking out, connecting the switchboard, booking rooms, answering inquiries and other services. These tasks require a high degree of concentration and service awareness, and at the same time, they also need to deal with various unexpected situations, such as complaints and problems of guests.

In addition, the working hours of the front desk of Atour Hotel are 12 hours, which may have a certain impact on the lives of employees. For example, long-term night shift may lead to skin deterioration and endocrine disorders. However, although the work pressure may be great, Atour Hotel also provides some benefits for employees, such as providing three meals, which is more humane.

Generally speaking, the work at the front desk of Atour Hotel may be stressful, but it also has its unique value and sense of accomplishment.