Traditional Culture Encyclopedia - Hotel accommodation - What are the difficulties in operating a computer at the front desk of a hotel?
What are the difficulties in operating a computer at the front desk of a hotel?
Responsibilities of the front desk of the hotel: 1, accepting different forms of room reservations such as telephone, fax and internet, inputting the reservation materials into the computer and conveying them to relevant departments and posts.
2. Deal with the advance orders sent by the sales department or other departments.
3. Make scheduled changes and cancel data in time according to work standards and procedures. .
4. Check and verify the reservation information of arriving at the hotel on the same day and the next day, and make preparations for the reservation.
5. Go through the check-in formalities for the guests, arrange rooms, and meet the fair needs of the guests as much as possible.
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