What if I book a hotel on Baidu map without a refund?

If the hotel fails to fulfill the agreement, it can negotiate with the hotel and apply for a refund. It's the Spring Festival now, and the hotel rooms are very tight, so it's unlikely that the hotel will refund the money. If you want a refund:

1. negotiate with the hotel to refund all or part of the money;

2. If the hotel is booked by a website (Ctrip/Qunar), you can negotiate with the reservation website to complain;

3. If it is ordered by Baidu Group or Nomi, you can apply for a refund from Baidu customer service.

4. You can apply to the local administrative department for industry and commerce or the consumer protection department for intervention.