I recently applied for a job as a cashier at the front desk of a hotel. What is the point? Many things related to finance are completely incomprehensible! ! !

You have just opened a hotel, and you will definitely find an old employee to take you. Don't worry. Take your time, learn from others, and you will learn slowly. There is nothing rare about the front desk, let alone using the local system. It should be a Chinese page, right? It won't be a big problem to learn the basic operation process and stay in a few more guests. The key is to have more contact. Help you explain the two questions you asked.

1. If a guest pays a deposit when he checks in, he can eat in the restaurant of your hotel and record his room rate, and other expenses can also be recorded. Just sign the bill after consumption, and then the restaurant waiter will put the bill signed by the guest in the folder at the front desk for inquiry.

2. About prepaid room rate. Some guests will give you the credit card information when they make a reservation before check-in, so that you can charge the money from the card in advance as his room fee. When it checks out, as long as it pays other miscellaneous fees, there is no need to pay the house fee. Of course, sometimes cash is given instead of credit card. If it is a domestic credit card, even if it is pre-authorized, it needs the guest's signature, because many domestic credit cards have passwords.

I hope the above answers can help you.