Traditional Culture Encyclopedia - Hotel accommodation - What are the similarities and differences between the front office of a cruise ship and the front office of a hotel in terms of work tasks?

What are the similarities and differences between the front office of a cruise ship and the front office of a hotel in terms of work tasks?

There is no need to do a lot of check-in work at the front desk of the cruise ship, because it has been completed before boarding at the cruise port.

There are many facilities and departments on the cruise ship, and the work content is more complicated.

The language and cultural sources of the guests are more complicated and the work is more difficult.

The original intention of a cruise ship refers to a large passenger ship with fixed routes and regular navigation on the ocean. The word "post" itself means transportation, and in the past, overseas mail was always carried by this large fast passenger ship, hence the name.

A brief history of development

Cruise ships first appeared in Britain, and these British ships often need to fly the signal flag of Royal Mail. After 1850, Royal Mail allowed private shipping companies to help them deliver letters and packages through contracts. This change has transformed some ocean-going passenger ships originally belonging to passenger transport companies into ocean-going postal passenger ships with signal flags.

The word "ocean liner" was born. However, due to the appearance of jet passenger planes, ocean-going cruise ships gradually lost their passenger and cargo carrying functions and competitiveness; The role of ocean-going cruise ships has also evolved from cruise ships to cruise ships for pleasure only.