Traditional Culture Encyclopedia - Hotel accommodation - How many of the ten golden keys for hotel service do you know?
How many of the ten golden keys for hotel service do you know?
The first golden key: the guest is the emperor. .
The second golden key: smile. Smile is a worldwide welcome language, which can be understood by guests from all countries.
The third golden key: sincerity, friendliness and enthusiasm.
The fourth golden key: provide fast and agile service.
The fifth golden key: polite language.
The sixth golden key: wear your famous brand.
The seventh golden key: gfd should be dignified, generous and neat.
The eighth golden key: mutual assistance and cooperation among employees.
The ninth golden key: greet guests with your respectful names. .
The tenth golden key: be familiar with your hotel and related information.
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