Traditional Culture Encyclopedia - Hotel accommodation - How many of the ten golden keys for hotel service do you know?

How many of the ten golden keys for hotel service do you know?

The first golden key: the guest is the emperor. .

The second golden key: smile. Smile is a worldwide welcome language, which can be understood by guests from all countries.

The third golden key: sincerity, friendliness and enthusiasm.

The fourth golden key: provide fast and agile service.

The fifth golden key: polite language.

The sixth golden key: wear your famous brand.

The seventh golden key: gfd should be dignified, generous and neat.

The eighth golden key: mutual assistance and cooperation among employees.

The ninth golden key: greet guests with your respectful names. .

The tenth golden key: be familiar with your hotel and related information.