Traditional Culture Encyclopedia - Hotel accommodation - Smart hotel plan

Smart hotel plan

Smart hotel scheme refers to a new hotel model that combines traditional hotels with intelligent technology through modern scientific and technological means to provide more convenient, efficient and comfortable accommodation experience. Including self-service, intelligent control, artificial intelligence services, big data analysis and security, as follows.

1, self-service

Smart Hotel provides customers with a more convenient and quick check-in experience by introducing self-service check-in, self-service check-in terminal and self-service check-out system.

Customers can use smart phones to scan the QR code for check-in, choose a room and pay the fee, and then get the room card directly. This self-service mode does not need to wait in line, which not only improves work efficiency, saves customers' time, but also reduces labor costs.

2. Intelligent control

The equipment, lighting and air conditioning of smart hotel rooms can be controlled by smart phones or TV remote controllers. Customers can freely adjust the room temperature, lighting brightness, etc. Provide more comfortable accommodation environment according to their individual needs. At the same time, the intelligent control system can also automatically turn off the electrical equipment according to the situation of customers leaving the room, saving energy.

3. Artificial intelligence services

Intelligent hotels introduce artificial intelligence robots to replace the work of some hotel waiters, and provide navigation, entertainment, ordering and other services in rooms. Customers can interact with robots through voice or touch screen to obtain the required information or services. Robots can make intelligent recommendations according to customer needs and improve customer satisfaction.

4. Big data analysis

Smart hotels use big data technology to analyze information such as customer behavior and consumption preferences, and accurately recommend services and products. By analyzing information such as customers' consumption records and evaluations, hotels can predict customers' needs, recommend appropriate services and products, and improve customers' satisfaction and loyalty.

5. Safety

Smart hotels provide all-weather security monitoring and guarantee through intelligent monitoring systems, intelligent security locks and other equipment. Intelligent monitoring system can monitor the security situation of all areas of the hotel in real time, and prevent and deal with emergencies. Smart security locks can ensure the personal and property safety of customers according to authentication methods such as customer fingerprints or mobile phone Bluetooth.