Traditional Culture Encyclopedia - Hotel accommodation - My English is not good ... I have a hotel interview. . Somebody help me. . . ?
My English is not good ... I have a hotel interview. . Somebody help me. . . ?
13, what do you think about job-hopping?
Answer: ① Normal job-hopping can promote the rational flow of talents and should be supported. Frequent job-hopping is not good for units and individuals and should be opposed.
14. It is difficult for you to get along with your colleagues and superiors at work. What should you do?
Answer prompt: ① I will obey the leader and cooperate with my colleagues. I will look for reasons from myself and carefully analyze whether my poor work makes the leaders dissatisfied and colleagues dislike it. I also need to see if I'm not good at interacting with people. If there is, I will try my best to correct it. If I can't find the reason, I will find an opportunity to communicate with them. If I have any questions, please ask them to point out my shortcomings and correct them in time. As an excellent employee, we should always focus on the overall situation. Even if my leaders and colleagues don't understand me for a while, I will do my job well and learn from them with an open mind. I believe that one day they will see my efforts and smile at me.
15, suppose you work in a certain unit with outstanding achievements and are affirmed by the leaders. But at the same time, you find that your colleagues are increasingly isolating you. What do you think of this problem? what are you going to do?
Answer prompt: ① Outstanding achievements, it is definitely a good thing to get leadership. I will work harder in the future. (2) Review whether your enthusiasm for work is higher than your colleagues' enthusiasm for communication, and strengthen the communication between colleagues and their hobbies. At work, don't hurt others' self-esteem.
16. Have you attended any training courses recently? Tell me about the content of the training course. Is it funded by the company or at its own expense?
Answer prompt: I attended the training course of Beida Jade Bird at my own expense (you can talk more about your own skills).
17, what do you know about our company?
Answer tip: check the company's main business online before going to the company for an interview. For example, your company intends to change its strategy and strengthen OEM cooperation with foreign manufacturers, and the part of its own brand will go through overseas distributors.
18, please tell me your motivation for choosing this job?
Answer hint: I want to know the interviewer's enthusiasm and understanding of this job, and screen those who take the exam on a whim. If they have no experience, I can emphasize that "even if the work is different, I hope to have the opportunity to give play to my previous experience."
19. What is your best technical direction?
Answer tip: There is no harm in showing your enthusiasm for the courses related to the position you are applying for.
What can you bring to our company?
Answer tips: ① If you can, try to tell them that you can reduce their expenses-"I have received professional training in Beida Jade Bird for nearly two years, and I can start working immediately". Enterprises want to know what future employees can do for the enterprise. Job seekers should repeat their own advantages, and then say, "As far as my ability is concerned, I can be an excellent employee, which will bring high efficiency and more benefits to *". Enterprises like job seekers to show their abilities in the positions they apply for, such as applying for marketing positions. They can say, "I can develop a large number of new customers, and at the same time, I can provide more comprehensive and thoughtful services to old customers and develop their new needs and consumption." Wait a minute.
2 1. What are the three words that best summarize yourself?
Answer hint: I often use three words: strong adaptability, strong sense of responsibility and strong consistency, and explain them to the examiner with specific examples.
22. What are your hobbies?
Answer Tip: Find some people who are full of team spirit. There is a true story in this story: someone was rejected because he likes deep-sea diving. The examiner said: because this is a single activity, I'm not sure if he can adapt to group work.
23. Give me a score as an interviewer?
Answer Tip: Try to list four advantages and one very, very small disadvantage (you can complain about the facilities, and no one will mind if you don't specify the shortcomings of the person in charge).
24. How do you understand the position you are applying for?
Answer prompt: explain job responsibilities, tasks and work attitude.
25. What do you like about this job?
Answer prompt: I believe that in fact, everyone must have an answer in mind! Everyone's values are different, and the criteria for judging nature will be different. But when answering the interviewer's questions, you can't speak your mind too directly, especially the salary problem. However, some harmless answers are good considerations, such as convenient transportation, the nature and content of work can meet your own interests and so on. However, if you can think carefully about the uniqueness of this job at this time, I believe you will get great points in the interview.
26. Why do you want to leave your job?
Answer tip: ① Be careful when answering this question. Even if you were wronged in your previous job, don't show any complaints about the company, especially to avoid criticizing the company's own supervisor and avoiding the negative emotions and impressions of the interviewer. It is suggested that the best answer at this time is self-reproach, such as feeling that there is no room for study and development in your job, wanting to study more in the relevant industry of the interview, or that your previous job does not conform to your career plan. The answer better be positive. I hope to get a better job. If the opportunity comes, I will seize it. I feel that my present job has reached its peak, but there is no chance of promotion.
27. What do you think of the development trend of industry and technology?
Answer hint: Enterprises are very interested in this issue, and only well-prepared job seekers can pass it. Job seekers can directly find the information of the industry field you are applying for on the Internet. Only by in-depth understanding can they produce unique insights. Enterprises believe that the smartest job seekers know a lot about the company they interview, including the various departments and development of the company. When answering questions in the interview, they can mention what they know. Enterprises welcome people to enter the enterprise as "bosom friends" rather than "blind people".
28. What are your expectations and goals for your job?
Answer Tip: This is a question used by the interviewer to judge whether the job seeker has a certain degree of expectation for himself and whether he knows the job. People who have clear learning goals for their jobs usually learn quickly and are more likely to enter a new job. At this time, I suggest you find a definite answer according to the nature of your work. For example, the salesman's job can be answered like this: "My goal is to become a super salesman, widely sell the company's products and achieve the best performance;" In order to achieve this goal, I will definitely study hard. I believe that I will achieve this goal with my serious and responsible attitude. " Other jobs can also answer this way, as long as the goal is slightly modified.
29. Say your home?
Answer Tip: When enterprises ask family questions in the interview, they don't have to know the family situation of job seekers and explore privacy. Enterprises don't like to explore personal privacy, but should understand the shaping and influence of family background on job seekers. What the company wants to hear is the positive influence of family on job seekers. What the company likes to hear most is: I love my family very much, and my family has always been harmonious. Although my parents are ordinary people, I have watched my father get up early and work hard every day since I was a child. His behavior invisibly cultivated my serious and responsible attitude and the spirit of hard work. My mother is kind, enthusiastic and helpful, so she is very popular in the company. Everything she says and does is teaching me the truth of being a man. Enterprises believe that harmonious family relations have a subtle influence on a person's growth.
30. What do you think you lack for the position you are applying for?
Answer Tip: Enterprises like to ask job seekers about their weaknesses, but savvy job seekers generally don't answer directly. They want to see job seekers repeat their own advantages and then say, "I believe I am qualified for this position, I have the ability, but I lack experience." I think I can solve this problem in the shortest time after I join the company. I have a strong learning ability and believe that I can quickly integrate into the company's corporate culture and enter the working state. " Enterprises like job seekers who can skillfully avoid difficult problems.
3 1. What kind of personality do you admire?
Answer prompt: honest, flexible and easy-going people, people who have "practical actions"
32. How do you usually handle criticism from others?
Answer: ① Silence is golden, don't say anything, otherwise the situation will be worse, but I will accept constructive criticism. I'll discuss it when everyone calms down.
33. How to deal with your own failure?
Answer hint: None of us are born perfect. I believe I have a second chance to correct my mistake.
34. What will make you feel a sense of accomplishment?
Answer prompt: I will try my best to serve your company and try my best to complete a project.
35. What is the most important thing in your life at present?
Answer prompt: For me, it is most important to find a job in this field and to work in your company.
Why do you want to work in our company?
Answer hint: You should be extra careful about this question. If you study the company, you can answer some detailed reasons, such as "the high-tech development environment of the company itself attracts me." "I was born in the same era as the company, and I hope to enter a company that grew up with me." "Your company has developed steadily in recent years and is very competitive in the market." "I think your company can provide me with a unique development path." This shows that you have done some research and you have a clearer vision for your future.
37. Have you ever argued with others? How did you solve it?
Answer hint: this is the most sinister question in the interview. Actually, it's a trap set by the examiner. Never say anyone's fault. You should know that successfully resolving contradictions is an essential ability for members of a cooperative group. If you are in the service industry, this problem becomes the most important link. Whether you can get the job depends on the answer to this question. The examiner wants to see if you are mature and willing to contribute. They know your maturity and social skills through this question. Without external interference, the correct answer is to solve it through compromise.
38. Question: What have you done that you are most proud of?
Answer hint: This is the examiner's chance to show your ability to grasp your destiny. This will reflect your potential leadership and your chances of being promoted. If you apply for a service organization, you are likely to be invited to lunch. Remember: your future depends on your knowledge, your social skills and comprehensive performance.
39. When you first arrived in a department, one day a customer came to you to solve the problem. You try to satisfy him, but you can't always satisfy the masses. He complained about the inefficiency of your department. What are you doing at this time?
Answer prompt: (1) First of all, I will keep calm. As a staff member, it is normal to encounter all kinds of problems at work. The key is how to identify, respond positively and handle properly. (2) Secondly, I will reflect on the reasons why customers are not satisfied. One is to see if it is really thoughtless to solve the problem, the other is to see if the customer doesn't know the relevant service regulations and puts forward requirements beyond the regulations, and the third is to see if the customer knows the relevant regulations but the requirements are unreasonable. (3) Take corresponding countermeasures according to the reasons. If it is really thoughtless, make reasonable arrangements according to the service regulations and explain it clearly to customers; If the misunderstanding is caused by the customer's ignorance of the policy, I will give him a further explanation to eliminate his misunderstanding; If the customer's requirements are not in line with the policy, I will clearly point them out to him. (4) Third, I will explain the handling of the whole matter to the leader, hoping to get his understanding and support. (5) I won't lose my enthusiasm and enthusiasm for work because of customers' complaints to me, but I will always keep in mind the purpose of serving customers and strive to become an employee who is trusted by leaders, assured by the company and satisfied with customers as soon as possible.
40. What are the foreseeable difficulties in this job?
Answer prompt: ① It is not appropriate to directly state specific difficulties, otherwise the other party may suspect that the applicant is unqualified. (2) You can try circuitous tactics and tell the candidates the attitude towards difficulties-it is normal and inevitable to encounter some difficulties in your work, but as long as you have perseverance, a good spirit of cooperation and make thorough and adequate preparations in advance, any difficulties can be overcome.
Analysis: Generally, if you ask this question, the interviewer's hope will be even greater, because he is already talking about the details of his work, but the answer of the conventional way of thinking has been "cheated" by the interviewer. The interviewer asks this question for two purposes. First, look at whether the candidate is good at it and whether the difficulties mentioned are generally inevitable for this position. The second is to see if the applicant's method of solving difficulties is correct and whether the company can provide such resources. I don't want to know the applicant's attitude towards the difficulties.
4 1. If I hire you, how will you work?
Answer prompt: ① If the applicant lacks sufficient understanding of the position he is applying for, it is best not to directly tell the specific method of his work. (2) You can try to use circuitous tactics to answer, such as "first listen to the instructions and requirements of the leaders, then understand and be familiar with the relevant situation, then make a short-term work plan and report it to the leaders for approval, and finally carry out the work as planned." .
Analysis: This question mainly wants to know the job ability, planning and organization ability of the candidate and understand the details. If you are talking about the roundabout tactics in your mind, the interviewer will think that you are avoiding the question. If you avoid it after several times of guidance, this person will never be hired.
42. What do you want to do with your superiors?
Answer prompt: ① The applicant's self-demand consciousness can be judged from his "hope" for his superiors, which is both a trap and an opportunity. (2) It is best to avoid the specific hopes of superiors and talk more about your own requirements. As a newcomer, I should ask myself to be familiar with and adapt to the environment as soon as possible, instead of having any requirements for the environment, as long as I can give full play to my special skills.
Analysis: A better answer to this question is that I hope my superiors will give me more guidance in my work and point out my mistakes at once. In short, there will be no big mistakes in terms of superior guidance.
43. When you finish a job, you think that the way required by the leader is not the best, and you have a better way. What should you do?
Answer: ① In principle, I will respect and obey the work arrangement of the leader; At the same time, privately find opportunities to express their ideas in a consultative tone and see if the leaders can change their minds. If the leader doesn't take my advice, I will finish the work seriously according to the leader's requirements. (3) There is another situation. If the way the leader asks violates the principle, I will resolutely raise objections. If the leader still goes his own way, I will not hesitate to reflect to the superior leader.
44. What would you do if you didn't agree with your superiors?
Answer Tip: ① Generally, you can answer "I will give the necessary explanations and reminders to my superiors, in which case I will obey their opinions." If you are interviewed by the general manager, and there is another manager in the position you are applying for, and this manager is not present at that time, you can answer like this: "For non-principled issues, I will obey the opinions of my superiors, and for major issues involving the interests of the company, I hope to reflect them to my superiors."
Analysis: The standard answer to this question is train of thought ①. If you answer with (2), you are dead. You don't know the internal situation of the company, and you want to report it first. No one dares to ask such a person.
How can you be qualified for this job because you lack work experience?
Conventional thinking: ① If the recruiting unit asks this question to the candidates of recent graduates, it means that the recruiting company doesn't really care about "experience", and the key depends on how the candidates answer. The answer to this question should best reflect the applicant's sincerity, wit, courage and dedication. As a fresh graduate, I really lack work experience, so I have been taking advantage of various opportunities to work part-time in this industry during my study. I also found that practical work is far richer and more complicated than books. But I have a strong sense of responsibility, adaptability and learning ability, and I am diligent, so I can successfully complete all the work in my part-time job, and I also benefit a lot from the experience I have gained from it. Please rest assured that my school study and part-time work experience make me qualified for this position. "Comment: The answer to this question is acceptable. It is best to highlight your ability to endure hardship, adaptability and learning (not academic performance).
46. What was your reason for leaving your last company?
Answer: ① The most important thing is that the applicant should convince the employer that the "reason for leaving" of the applicant's previous employer does not exist in this employer. (2) avoid the "reasons for leaving" too detailed and specific. ③ There should be no subjective negative feelings such as "working too hard", "complicated interpersonal relationship", "chaotic management", "the company does not attach importance to talents" and "the company rejects our employees". (4) but you can't dodge or avoid it, such as "want to change the environment" and "personal reasons". ⑤ Don't involve your negative personality traits, such as dishonesty, laziness, lack of responsibility, easygoing, etc. ⑥ Try to make the reasons explained add luster to the applicant's personal image. 7 related examples: for example, "I left my job because this company went bankrupt;" I have worked in the company for more than three years and have deep feelings; Since last year, due to the sudden change of market situation, the company's situation has turned sharply; I feel sorry for this step, but I still have to face the monitor and find the stage to play my ability again. "There is not only one answer to the same interview question, and the same answer is not valid in any interview situation. The key is to grasp the specific situation of the interview, consciously try to figure out the psychological background of the interviewer's questions, and then do what he likes.
Analysis: Unless the salary is too low, or you just joined the company, don't use salary as an excuse. "Seeking development" has also been heard too much by examiners. The reason for leaving should be designed according to everyone's real reason for leaving, but the answer must be sincere. When I really can't think of it, it can be said that when I was away from home, I had to ask for leave for several months because of something at home, and the company was not allowed to ask for leave, so I resigned. This answer is generally acceptable to interviewers.
47. You lack work experience. How can I be competent for this job?
Answer prompt: ① If the recruitment unit asks this question to the candidates of the fresh graduates, it means that the recruitment company doesn't really care about "experience", and the key depends on how the candidates answer. The answer to this question should best reflect the applicant's sincerity, wit, courage and dedication. As a fresh graduate, I really lack work experience, so I have been taking advantage of various opportunities to work part-time in this industry during my study. I also found that practical work is far richer and more complicated than books. But I have a strong sense of responsibility, adaptability and learning ability, and I am diligent, so I can successfully complete all the work in my part-time job, and I also benefit a lot from the experience I have gained from it. Please rest assured that my school study and part-time work experience make me qualified for this position. "
Analysis: The answer to this question is acceptable. It is best to highlight your ability to endure hardship and adaptability, as well as your learning ability (not your academic performance).
48. In order to do things other than my job, how can I get support and help from others?
Answer Tip: Every company is in the process of constant change and development, and you certainly hope that your employees will do the same. You want people who want and welcome change, because these people understand that change is an important part of the company's daily life for the development of the company. Such employees are often easy to adapt to changes in the company and will actively respond to changes.
49. If you are not hired in this interview, what are your plans?
Answer hint: The present society is a competitive society, which can also be seen from this interview. There are advantages and disadvantages in competition, and there are failures in success. There are often many difficulties and setbacks behind success. If you fail this time, it will only be once. Only through the accumulation of experience can you create a complete winner. I will treat this failure correctly from the following aspects: ① I should dare to face it, not be discouraged in the face of this failure, accept the fact that I have lost this opportunity and will not look back, and show psychological and spiritual resistance to this failure. Be confident. I believe that after this experience, you will be able to surpass yourself through hard work. Be good at reflection, sum up interview experience seriously, think and analyze, and find the gap from your own point of view. Treat yourself correctly, evaluate yourself realistically, treat yourself dialectically and be a wise person. To get out of the shadows, we must overcome the psychological pressure brought by this failure, always keep in mind our weaknesses, nip in the bud, strengthen our study and improve our quality. (4) Work hard, and after returning to the post of the original unit, you should work in a down-to-earth manner, and it is the best policy to take thirty-six measures to make certain achievements in this post. It has always been my dream to make persistent efforts to become a national civil servant, and I will compete again when I have the opportunity.
50. What would you do if you were going to send a classmate who was going abroad to the airport in the evening, but there was something on the temporary job?
Answer hint: I think work comes first, but friendship between friends can't be ignored. I think this question should be decided according to the specific situation at that time.
If my friend gets on the plane at 9: 00 p.m. and my overtime can be finished at 8: 00 p.m., that would be ideal. When I finish my work, I will go to the airport and everyone will be happy. If the work is not urgent and overtime is only for handing in the report to the office when you go to work tomorrow, you can say hello to the leader, go to the airport first, and then come back to work overtime and stay up late. If the work is urgent, it is impossible to do both. I think there are two options. (1) If the whole unit doesn't work overtime, can you ask other colleagues to take the place of the following work and go to the airport by themselves, even if it's only for the moment you leave? (2) If you can't even do this, you have to be loyal and loyal. Call a friend to explain, I believe he will understand. After all, friends can meet again after the work is finished.
5 1, tell me about your past success stories?
Answer Tip: Give an example that you are most sure of, and explain the whole story clearly, instead of talking a lot but not focusing. Don't exaggerate and take others' contributions as your own. In order to ensure that the person they want to use is the most suitable, many supervisors will call your former supervisor to ask for your opinions and opinions, which is easy to lie.
52. Tell me about the most frustrating thing in your past work experience?
Answer prompt: I contacted a customer and heard that they were notoriously picky, so I made a lot of preparations in advance and invested a lot of time and energy. In the end, although the customer did not accept all the orders, the acceptance degree exceeded our expectations. I thought we could cooperate happily from now on, but I learned that the customer finally chose another agent because of budget problems, and all previous efforts were in vain. Nevertheless, I learned a lot from this experience, such as the understanding of the industry and the tacit understanding of the whole team.
Analysis: Understand your tolerance for setbacks and mediation methods.
53. How to arrange your time? Will overtime be ruled out?
Answer prompt: Basically, if the work efficiency is high and the workload is reasonable, there should be no need to work overtime. However, I also know that sometimes overtime is hard to avoid, and now the responsibility system is adopted in my work, so I will allocate my time and cooperate fully.
Analysis: Although no one will be willing to work overtime, they should still show a high degree of cooperation.
54. Why should I choose you among many interviewers?
Answer Tip: According to my understanding of your company, as well as my expertise, experience and contacts accumulated in this job, I believe that it is the talent your company is looking for. Moreover, I also have a mature and steady side in my work attitude and emotional intelligence, and I can cooperate happily with my supervisor and colleagues.
Analysis: Don't brag too much about your ability, or write checks casually, such as how much business you will bring to the company, which will easily give people a feeling of boasting and unrealistic.
55. What are the expectations of this position?
Answer prompt: I hope I can use this to give full play to my knowledge and expertise, and at the same time absorb your company's experience in this field to create a "win-win" situation for the company and myself.
Analysis: Before answering, you may wish to ask the company about the responsibility identification and attribution of this position, because each company's situation is different, so as not to talk about a lot of ideals and ambitions but find that the bull's head is not right.
56. Why did you choose this position?
Answer hint: This has always been my interest and expertise. After several years of tempering, I have accumulated some experience and contacts. I believe I am qualified for this position.
Analysis: Quote past "great achievements" in time to show your familiarity with the position, but avoid over-exaggerated description or showing off.
57. What is our company's choice?
Answer tip: I have read about your company in newspapers and magazines, and it is like my pursuit. Moreover, your company's achievements in the industry are obvious to all, and there is also a system for the education, training and promotion of employees.
Analysis: Do your homework before going to the interview, get to know the company background, and let the other person feel that you really want the job, not just exploring.
58. Do you think you are a good student at school?
Answer hint: the recruiter of the enterprise is very smart. Asking this question can test many questions: if the job seeker has good academic performance, he will say, "Yes, my grades are good, and all my grades are excellent." Of course, there are many criteria to judge whether a student is a good student. At school, I think grades are very important, and other aspects, including ideological and moral character, practical experience, team spirit and communication skills, are also very important. I have also done well in these areas. It should be said that I am an all-round development student. " If the job seeker's grades are not satisfactory, he will say, "I think the criteria for being a good student are diversified, the academic performance is ok, and other aspects are also outstanding." For example, I have worked as an intern in many places. I like to work in a fast pace and under pressure. I have participated in the XXX activities of the Student Union and exercised my team spirit and ability. " Experienced recruiters will understand that companies like honest job seekers.
59. How to adapt to the new environment of office work?
Everyone in the office has his own post and responsibility, and is not allowed to leave his post without permission. (2) According to the leadership instructions and work arrangements, work plans are made, prepared in advance, and completed as planned. (3) Ask for instructions and report in time, and consult with humility if you don't understand. ④ Grasp the free time, study more, and strive to improve their political quality and professional level.
60. What have you learned from your work?
Answer hint: This is a question for job-hoppers. I suggest that you can answer according to the characteristics of the interview at this time. If you need to communicate with people in your business work, you can cite examples of communicating with people in your previous work, what difficulties you have experienced and what experiences you have learned. If you grasp these points and make a good statement, you can easily pass the customs.
6 1. Have you ever thought about starting a business?
Answer tip: this question can show your momentum, but if your answer is "yes", be careful. The next question may be: then why don't you do it?
62. Besides our company, which companies have you applied for?
Answer Tip: Strangely, this is a question that quite a few companies will ask, and its intention is to understand the job aspirations of candidates, so this is not an absolutely negative answer. Even if it is not convenient to name the company, you should answer "the company that sells the same product". If other companies apply for different industries, it is easy for people to feel untrustworthy.
63. When can I take office?
Answer prompt: Most enterprises are concerned about the entry time, so it is best to answer "If you are hired, you can go to work according to the entry date stipulated by the company". However, if you haven't resigned from your last job, and the entry time is too close, it seems a bit overwhelming, because the handover will take at least one month, so you should further explain the reasons and the admission company should be flexible.
64. Didn't you graduate from a famous university?
Answer hint: it doesn't matter whether I graduated from a famous college or not, what matters is that I have the ability to complete the work you gave me. I have received vocational training from Beida Jade Bird, and my skills are fully qualified for your company's current work. Moreover, I have stronger practical ability than the fresh graduates of some famous universities. I think I am more suitable for this position in your company.
65. How to treat education and ability?
Answer prompt: I think as long as I have a college degree, it means that I feel that I have the fundamental learning ability. The rest, whether you are a bachelor or a doctor, the discussion about this point is not about how much knowledge you have learned, but about what you have played in this field, that is, the ability. A person's ability to work directly determines his career fate, and education is only a stepping stone to enter the enterprise. If your company puts your degree on your doctorate, I won't be able to enter your company. Of course, this is not necessarily just my personal loss. If a junior college student can finish the work, why do you have to recruit a doctoral student?
- Previous article:Shichahai play introduction
- Next article:Where is the address of the remote-controlled stroller in Haicheng, Liaoning?
- Related articles
- How about Huangshan Xiangyuan Qiyunshan Hotel Management Co., Ltd.?
- Hotel Front Desk Training Report [3]
- How far is jurong city Grape Hotel Wanda Mao from Happy Valley in Qixia District?
- What are the landmark buildings on the campus of Sun Yat-sen University?
- How far is Pullman Shanghai Zhongxing from Hongqiao Railway Station?
- What is the average house price in Nanchang?
- How to get from Qiandao Lake Railway Station to Qiandao Lake Ivy Lake View Hotel?
- What flowers do you use for confession? These kinds of advertising flowers.
- Address and transportation of Yanling building in Guangzhou
- Sanshizhu restaurant