Traditional Culture Encyclopedia - Hotel accommodation - Is it illegal for a hotel to charge cleaning fees?
Is it illegal for a hotel to charge cleaning fees?
Legal Subjectivity:
It is illegal for a hotel to charge a cleaning fee without the customer's consent. The cleaning fee for hotel supplies should generally be included in the room rate, which is within the normal cleaning scope of service supplies. The hotel should not charge for it. However, if it cannot be washed normally due to customer use or if both parties agree, the hotel may require additional cleaning fees. Legal objectivity:
Article 7 of the "Consumer Rights and Interests Protection Law"
Consumers have the right to have their personal and property safety not harmed when purchasing and using goods and receiving services. Consumers have the right to demand that the goods and services provided by operators meet the requirements for protecting personal and property safety.
Article 8
Consumers have the right to know the true status of the goods they purchase and use or the services they receive. Consumers have the right to require operators to provide the price, origin, producer, purpose, performance, specifications, grade, main ingredients, production date, expiry date, inspection certificate, instructions for use, After-sales service, or service content, specifications, fees and other related information.
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