Traditional Culture Encyclopedia - Hotel accommodation - Sales experts enter (sell computers)
Sales experts enter (sell computers)
2. The second is to know what customers mainly do when learning computers, just surfing the Internet, chatting, playing games or other purposes?
3. Pay attention to customers' computer knowledge. If you are professional, listen more and talk less. If you are an amateur, introduce more and introduce selectively according to customer needs.
4. It's clear above that it's almost enough. You give small discounts, small discounts and small gifts, and it's almost enough. Of course the company must have it.
When you meet a difficult customer, you usually need to understand their needs, try to make him talk and make him feel like an expert. You just have to keep echoing and remind him from time to time that such customers are usually real customers. Don't be afraid of trouble. If you make him feel good, he will pay for it.
6 when communicating with customers, talk less nonsense, try to let customers talk more, and never quarrel with customers.
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