Traditional Culture Encyclopedia - Hotel accommodation - What does a sleep tester do?
What does a sleep tester do?
Hotel sleep testers, as the name suggests, try to stay in a hotel and experience the hotel’s service, environment, hygiene, price, catering and other aspects, such as the softness and hardness of mattresses, air conditioning, internet speed, and sewerage Smooth flow, whether the shower water flow is too large, etc., must be investigated and written according to one's own feelings, and then handed over to the company and published online to provide reference for many netizens. Qunar, a travel search engine, announced on a certain day in December 2009 that it would spend millions of dollars to simultaneously launch a recruitment program for "trial sleepers with a monthly salary of 10,000 yuan" in 500 cities across the country, with an estimated recruitment of 5,000 people. Netizens are not only paying enthusiastic attention and commenting on the recruitment of "hotel test sleepers", but also actively participating in the application process; within just two weeks of releasing the recruitment information, Qunar has already received 3,400 applications from 230 cities across the country. Multiple resumes. Development direction "Recruiting hotel sleep testers will help make up for the lack of offline experience content in hotel search, allowing guests to choose hotels more intuitively." Dai Zheng, vice president of marketing of "Qunar" said, "Although we are not interested in the hotel search function The settings are very sophisticated. Users can easily search for hotels that meet their requirements based on specific keywords such as 'location, price, time, star rating', etc. However, no matter how sophisticated the search method is, the hotel's service, comfort, detailed facilities and other soft features The indicators are still not intuitively presented, so we hope to provide users with a better reference by recruiting hotel sleep testers.” The survey shows that 90% of hotel online booking users will check and refer to other people’s hotel reviews. Therefore, a large number of objective reviews on online travel websites can often attract guests to book hotels through suppliers. Background Prior to this, eLong first launched an activity to recruit "five-star hotel bed testers", involving hotels in 15 key business and vacation popular cities such as Beijing, Shanghai, and Hangzhou; hotel bed testers provide reference to accommodation staff in 2009 At the end of October 2019, Ctrip launched a hotel private interview group called "The Most Comfortable Mission": recruiting 200 people to stay in five-star luxury hotels for free and write hotel reviews. Members of the "Hotel Private Visit Group" only need to rate the hotel's location, hygiene, facilities, services, etc., list the hotel's advantages and disadvantages, and give personal suggestions. Finally, they will generate hotel reviews and submit them to Ctrip. These comments will be Become the most valuable reference for travelers when booking hotels. At the end of December 2009, the "Qunar" travel search engine announced that it would spend millions of dollars to simultaneously launch a recruitment plan for "trial sleepers with a monthly salary of 10,000 yuan" in 500 cities across the country. In this regard, Professor Dai Bin, deputy director of the China Tourism Academy, said that at present, budget hotels such as 7 Days Inn, Homeinns, Hanting, Jinjiang Inn, and Motel have been vigorously promoting e-commerce platform bookings through discounts, points discounts, etc. The direct sales model has begun to bear fruit. At the same time, high-star hotels, especially resort hotels, have begun to sell packaged products to tourists that are more cost-effective than operators. These circumstances have continued to squeeze the share of hotel bookings through the distribution model of online travel websites. Currently, the proportion of domestic guests booking hotels through online websites is less than 3%. Therefore, the three major online travel giants' hot promotion of "trial stays" is also due to the pressure of their shrinking share in the hotel booking market. They are more dividing the hotel market to enhance the hotel's competitiveness on the online travel booking platform. dependence. Requirements and requirements: no limit on education and experience, monthly salary can reach tens of thousands. It is understood that Qunar’s recruitment requirements for hotel test sleepers are: over 18 years old, no gender limit, enthusiasm, rationality and keen observation that is different from ordinary people. Strength and sensibility, love to travel, willing to share what you see and hear, and have the courage to take risks and try new things. "Hotel sleep testers" neither set requirements for "hardware" such as academic qualifications, work experience, or majors, nor do they mention words such as "being able to withstand greater pressure." Hotel sleep test clerk is a new profession that has recently emerged in China. The salary is specifically stated to give applicants a sense of confidence. Job content: Search and explore China's most unique hotels and newly opened hotels; stay in hotels for free from time to time during the work period, conduct hotel reviews, and publish review content; send, receive and reply to user letters or questions, and accept media interviews from time to time; maintain personal Blog to share first-hand hotel pictures and videos.
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