Traditional Culture Encyclopedia - Hotel accommodation - Details of how hotel waiters should serve patients.

Details of how hotel waiters should serve patients.

What should I do if I find my guest ill? A: Some passengers may get sick because they are not used to climate, water and soil. As a room attendant, if a guest is sick, he must report to the foreman and record it. At the same time, he should pay attention to the following matters: 1. Ask about the guest's illness; 2. Tell the guests that the hotel has an infirmary; 3. show concern for the guests and explain that they are willing to help at any time; 4. Place paper towels, thermos bottles and wastebaskets beside the bed; 5, strengthen the observation of sick rooms. The room manager or lobby manager should personally sympathize with the sick guest and send flowers to the guest to show the hotel's concern for him.