Is it legal for the hotel to claim compensation for lipstick marks on pillows?

Whether it is legal or not depends mainly on whether it can be washed.

Starting from the principle of equality of contract, customers have the obligation to take care of the facilities and supplies provided by the hotel. If the hotel pillowcase is defiled within the normal cleaning scope of the hotel, the hotel cannot claim compensation liability;

If abnormal damage is caused to the pillowcase in the hotel during use, resulting in extra workload and losses to the hotel, it is necessary to replace the pillowcase with a new one. As a hotel, we can negotiate with customers and charge reasonable fees.