Can air tickets in Japan be cancelled during the epidemic? Will there be a handling fee?

At present, the epidemic situation in Japan has become a factor that needs to be considered in all aspects, especially the number of confirmed cases in Japan is about to exceed 1000. The Japanese also announced the reduction of flights to China. In particular, its domestic scenic spots are basically closed, which has triggered a wave of buying in recent days.

Japanese media reported that due to the COVID-19 epidemic, ANA and JAL decided that all air tickets with departure dates before March 19 (including March 19), including international and domestic routes, could be refunded free of charge.

According to the two airlines, due to the Japanese government's request to stop holding large-scale gatherings, the number of tourists around Japan is also decreasing, so it is decided to implement a fee-free refund.

According to the report, the refund will be accepted by telephone, website and airport window, and the reason for the refund will not be asked. Both companies expressed the hope that passengers in need would go to official website to confirm the detailed refund method.

Due to the COVID-19 epidemic, Japanese Prime Minister Shinzo Abe called on February 26th to cancel or postpone large-scale activities in the next two weeks to avoid cluster infection.

Affected by the spread of novel coronavirus infection and the increase in the number of cancelled flights, according to the application of airlines, as of June 365438+1October 3 1 day, the Ministry of Land, Infrastructure, Transport and Tourism of Japan has approved at least 508 round-trip flights between China and Japan to be grounded. Compared with the normal situation, there are at least 1623 round-trip flights between China and Japan in one week.

This week, ANA and JAL announced the latest announcement that some flights to and from China were grounded. In addition to the total grounding of the Wuhan route, the other round-trip routes between China and Japan have also been temporarily grounded and reduced.

All Nippon Airways announced that flights from Tokyo Narita Airport to Beijing will be grounded from February 10 to March 29. Including: Narita? Beijing NH955/956, Haneda? Beijing NH963/964. The route from Tokyo Haneda Airport to Beijing has been reduced from weekly 14 to 7 flights.

About refund and change of visa

ANA and JAL will provide free refund and free change service.

According to statistics, Kansai Airport currently has the most grounded flights. Kansai Airport has about 240 flights, Central Airport 100 flights, Tokyo Narita Airport 60 flights, Hokkaido new chitose airport 37 flights, Naha Airport 10 flights and Fukuoka Airport 9 flights. Songshan, Kitakyushu and other airports also suspended flights to China.

In response to the epidemic, Japan's new entry and exit regulations. In addition, if you must enter Japan for official business, visiting relatives, studying abroad, etc. You need to fill out a confirmation letter according to the requirements of the Japanese government.

According to the announcement of the Japanese Embassy in China, the latest visa acquisition conditions are as follows:

Article 3: According to the above laws and decisions, the Japanese Embassy in China will take the following measures for future visa applications.

(1) Applicants holding China passports issued by Hubei Province will not accept visa applications in principle except in special circumstances.

(2) When applying for a visa, all applicants are required to submit a confirmation letter. Applicants from Hubei Province who have been there (within 0/4 days of the expected visit date/KLOC-0) or have been to the plan (within 0/4 days of the expected visit date after the visa is issued) will not be accepted.

Confirmed as follows:

Japanese medical consultation summary, recommended collection.

Japan Tourism Agency (Japan Tourism Bureau) opened a 24-hour tourist hotline 65438+1October 3 1: 050-38 16-2787 (can speak Chinese). If tourists stranded in Japan suspect that they have new pneumonia-related symptoms, they can call this number to ask how to see a doctor.

In addition, stranded tourists can also consult the cost of unsubscribing air tickets, hotels and tourism projects.