Traditional Culture Encyclopedia - Hotel accommodation - Measures to deal with hotel disputes

Measures to deal with hotel disputes

The lawyer replied.

Consultation, litigation, mediation and arbitration.

Lawyer's analysis

Can be negotiated, mediated, arbitrated or litigated:

1, negotiation. On the basis of voluntary mutual understanding, the two parties to the dispute reach a settlement agreement by presenting facts and reasoning, and resolve the contract dispute by themselves.

2. Mediation. Mediation of disputes means that both parties, under the auspices of a third party, voluntarily make mutual understanding and accommodation through the explanation and persuasion of the third party, and reach a settlement agreement to resolve disputes.

3. arbitration. Arbitration, that is, according to the arbitration clause concluded in the contract or the arbitration agreement reached voluntarily by both parties, the contract dispute is arbitrated by a third party according to law.

4. litigation. Litigation is the final form of dispute resolution. The so-called litigation is the court's activity of hearing and resolving disputes at the request of the parties and with the participation of all participants in the litigation.

legal ground

Article 2 of the Arbitration Law of People's Republic of China (PRC)

Contract disputes and other property rights disputes between citizens, legal persons and other organizations with equal subjects may be arbitrated in accordance with the provisions of Article 3 of the Civil Procedure Law.

The provisions of this Law shall apply to the people's courts in accepting civil lawsuits brought by citizens, legal persons, other organizations and among them because of property relations and personal relations.