What is the best hotel service you have ever experienced?

the best hotel service I have ever felt is caring. Hotel service is the most precious, the most ordinary, and the most difficult to do and do well. It is caring.

I moved to sheraton shenzhen futian hotel once because of a meeting.

I've been wearing a suit to talk about business, carrying a computer, carrying a bag and pulling a box ... all morning.

when I checked in at the hotel, I felt like I had heatstroke and felt sick all over.

when I checked in, the lobby manager noticed my discomfort. Hurry and ask me sincerely, is it uncomfortable?

I have no energy or strength to say that it may be heatstroke. I just want to check in as soon as possible.

the lobby manager told the front desk at once to give the guest a room card first and let the guest have a rest first. Check-in procedures will be reissued later.

So, he took the room card and arranged for the doorman to help me carry my bag and take it to my room. He asked me for my ID card, arranged for me to rest first, and he went to help me check in.

After checking in, he went upstairs and brought me Huoxiang Zhengqi Liquid and a bottle of iced water.

I immediately felt that the service of this hotel moved me very much.

because of frequent business trips, I stayed in various hotels. What guests really need is not flattery, but sincere concern.