Traditional Culture Encyclopedia - Hotel accommodation - What is the detailed process of hotel check-in and check-out?

What is the detailed process of hotel check-in and check-out?

1. (Check-in) Check-in: First, fill in the check-in registration form for customers, including name, gender, nationality, residence, ID card (foreigner passport) number, contact number, check-in date and days, etc. The hotel issues a deposit slip (filled in by the hotel) and a house key to customers.

2. (Check out) Check out: Check out, notify the check-out department to check whether the original items and drinks in the room are complete, whether the items in the room are damaged or seriously defiled, and pay attention to whether the guests have missed items. Pay attention to whether the guest makes a pay phone call from the room and spends money in the hotel. After summing up, deduct the corresponding expenses, get the deposit slip and refund the deposit. Politely wish the guests good luck and come again next time.

Extended data

Go through boarding and check-in procedures, help passengers check their luggage, reserve seats on the plane, print boarding passes, and ask guests to show valid certificates, including ID card, passport, military officer's card, soldier's card, temporary id card, etc.

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