What does telephone customer service at the front desk of the hotel mean?

When a guest asks about your hotel room. The price and the telephone service you receive guests.

Like ordering food. At this time, you should call the kitchen and ask it to prepare for the guests. Send it to his room. You didn't deliver it. It's from the kitchen. For example, ordering food, telephone language refers to the language used when making or answering a phone call. Through the voice and language appeal when the service personnel call or answer the phone, customers can feel the well-trained hotel staff, the management and service level of the hotel.