Traditional Culture Encyclopedia - Hotel accommodation - What exactly does the hotel switchboard do? What are the difficulties of this kind of work?

What exactly does the hotel switchboard do? What are the difficulties of this kind of work?

Serious BS plagiarized the party and unrelated parties.

The hotel switchboard generally belongs to the front office, and the most basic work is telephone transfer and information transmission, as well as services such as leaving messages and waking up. However, according to the different hotel management modes, they are different. Some hoteliers have to share information services such as inquiries from the front desk, reservations from the reservations department, reservations from the catering department and the room center.

There is nothing difficult about the specific operation of the work, and the telephone can be learned in two days; The biggest difficulty may be working at night, depending on whether you are used to it.