Is it necessary to grovel at the front desk of the hotel?

There is a saying that customers are God. China people are doing very well. I'm also a hotel worker, but I'm not a receptionist. I work as a holiday worker in the concierge. I really saw the front desk manager being scolded to tears. At that time, the guest dumped the manager and said, what dignity do you have as a waiter? Who told you that you deserve to be scolded for working in the service industry?

If you want to say that you are inferior, that's true. Even some polite guests will ask me why I don't do this in other industries and hotels. It can be seen that these service industries are looked down upon by people in China hotels. This is the big environment. If you know some English and talk to foreigners, you will find that they are really polite. Maybe they don't feel humble about hotels in their own country like we do.

If you are an ordinary receptionist or concierge, you have to be scolded by the leader for many things, and he can tell you a small mistake for a long time.

In a word, I think people who can do a good job in hotels are really psychologically tolerant. I'm not that great anyway. I will do something else in the future. Humble is true, but I can't be inferior.