Can I cancel the air tickets and hotels booked on Ctrip?

Tickets and hotels booked on Ctrip can be cancelled within the prescribed scope.

Ctrip stipulates:

1. Hotel prepaid and guaranteed orders have the latest modification and cancellation time. If it is modified or cancelled before this, the room rate will not be deducted. After the last modification and cancellation time, if Ctrip modifies or cancels, the corresponding room rate will be deducted.

2. Customers who use online payment will return the money to the credit card that provides payment through the bank. If this refund is caused by the guest, the refund fee will be borne by the cardholder. Because the refund operation involves the corresponding process, it takes about 2 ~ 3 working weeks to refund the credit card.

3. Air ticket order: When the order status shows "Issued" or "Completed", you cannot cancel the order online or by phone. You can apply for a refund, but it may cause some losses. ?

4. If you don't use the e-ticket and print out your trip to travel itinerary, you can refund your ticket according to airline regulations. If you have printed a business trip to travel itinerary, you must process it through a business trip to travel itinerary.

Extended data:

Air ticket order: cancellation or modification of non-ticket orders will be free (except for team tickets with deposit paid); When the issued order requires refund or change, it should be implemented in accordance with the regulations of each airline, and the corresponding refund or change fee may be charged. In what way the customer pays the order, the ticket money will be refunded after deducting the refund fee.

Hotel order: Before the latest cancellation and modification time corresponding to the order, cancel the order through the online "My Ctrip-Hotel Order" interface, or call Ctrip Hotel Reservation Department to ask the staff to cancel the reservation for you. Please cancel and modify unsecured and prepaid orders before check-in. ?

Ctrip. Com- Help Center-Domestic Hotels (Domestic Air Tickets)