Traditional Culture Encyclopedia - Hotel accommodation - What exactly does The Infiltrator do? Is the treatment good? Why are more and more young women leaving this industry?

What exactly does The Infiltrator do? Is the treatment good? Why are more and more young women leaving this industry?

As for the daily work content and treatment of the sleeper, I had a deep understanding when I was in the hotel. I can share it with you below.

What exactly is The Infiltrator's job? Pre-sleeper: The initial sleeper is similar to quality inspection. It is usually an unannounced employee of a chain hotel. It mainly scores the infrastructure, store services and security risks of its hotels, and then feeds back the report to the hotel. It is a fixed job of the hotel to make rectification according to the report of the sleeper.

Sleeper now: It still acts as a part of quality inspection, but the focus of work has changed from process inspection to open experience. Star hotels will invite many professional sleepers. Try to sleep in the hotel, and then submit a detailed personal experience report and improvement suggestions to the hotel.

Up to now, even many sleep testers have become spokespersons for hotel publicity. Due to the popularity of the media, some travel bloggers will be invited by the hotel to try to sleep. After that, the photos and videos taken during the check-in process and the check-in experience are posted to social platforms to attract fans to stay, which is equivalent to a new marketing tool.

How about the sleeping berth? The salary of the sleeper is influenced by many aspects, such as the level of the hotel, the income of the hotel itself, the experience of the sleeper and the way of working.

Generally speaking, with more than three years' sleeping experience, the monthly income can exceed 10,000. Those experienced and capable sleepers are often invited by five-star hotels, and they can get a reward of 1 10,000 yuan once they stay. However, such a high salary often requires the sleeper to produce a more professional and detailed report covering all aspects of the hotel.

Although the salary of sleep testers is not low, there are more and more young women leaving this industry for the following reasons.

First, work is too tiring and stressful. Although the sleeper has free time, it often takes a long time to get from his residence to another designated hotel. Moreover, after staying in the hotel, the work progress must be accelerated and completed within the specified time. It may be that the hotel just checked in that afternoon and asked for a check-in report at noon the next day. The report needs specific photos and detailed analysis. If the person in charge of the hotel or company is not satisfied, it has to be revised again.

Second, the professional requirements are high. In recent years, the requirements of hotels for sleeping berths have also been gradually improved. In addition to the concern mentioned above, they also have strong observation ability and experience ability. Need to know a series of industry knowledge that will affect the hotel stay experience, such as brand culture, high-end sports, luxury goods, health care and so on. Otherwise, it is difficult to write a satisfactory report to Party A. ..

Third, there are more and more competitive practitioners. Now, in addition to sleep testers, many travel bloggers and shop bloggers can also meet the requirements of sleep testers. The reason why the hotel invites the sleep tester is to get useful suggestions to improve the hotel and attract more guests. The essence is to increase income.

But now more and more hotels find that it is better than many professional sleepers to invite a big Internet V to stay and try to sleep for one night. So we began to reduce the number of times we invited sleep testers, and the treatment of sleep testers was also decreasing, so we naturally began to leave the industry.