Traditional Culture Encyclopedia - Hotel accommodation - The meaning of humanized hotel management

The meaning of humanized hotel management

1. can greatly mobilize the enthusiasm of employees. The ancients said: "The gift of human feelings cannot be ignored." Humanized management is a kind of democratic management, which respects employees' ideas and opinions, cultivates employees' sense of "ownership", makes employees understand that they are the owners of the hotel, transforms employees' potential "want me to do" consciousness into "I want to do" consciousness, and enables employees to participate in hotel construction subjectively and actively. 2. It can greatly enhance employees' sense of belonging. Humanized management advocates harmonious management. Today, the establishment of a harmonious society is strongly advocated, and the establishment of a harmonious hotel will also be the inevitable trend of hotel development. Harmonious living and working environment can retain as many talents as possible for the hotel, make employees understand the connotation of "Hotel is my home, and construction depends on everyone", make the hotel merge into a strong cohesive force, and provide a steady stream of power for the development of the hotel. 3. It is of great significance for hotels to make correct decisions. Zheng Wei once said that "the reason why the monarch is fatuous is because he is partial to hearing and believing;" The monarch is a monarch because he is open-minded and good at taking advice. " Yao and Shun are sages only because they can speak freely and are good at taking wise advice, but like Emperor Yang Di, they live in a deep palace, alienate the people, and are partial to faith. In the end, the whole country is destroyed by treacherous court officials. "Humanized" management is a management system of "national decision-making", which is open-minded, brainstorming, respecting employees' "different opinions" and seeking common ground while reserving differences, and ultimately lays a solid mass foundation for hotels to make correct decisions, which is conducive to the effective implementation of decisions and promotes the continuous development of hotels. 4. It embodies the ideological realm and enterprise concept of "people are the purpose of management". Humanized management takes employees as the theme. The main difference from other management methods is that the measures it takes are beneficial to the all-round development of people and employees. Its highest state lies in creating an organizational atmosphere and a common vision, promoting employees' continuous learning and positive development, accumulating internal knowledge, and innovating, developing and realizing themselves on this basis. Hotels should not only enable employees to create wealth, but also constantly create and enrich themselves. By learning in various ways, they should create a space for employees to fully display their talents and achieve a win-win situation for the common development of hotels and employees.