Traditional Culture Encyclopedia - Hotel accommodation - The duties of the concierge

The duties of the concierge

Concierge image post responsibility

Job responsibilities:

1. Adhere to polite language, maintain correct standing posture and good appearance;

2. Be familiar with emergency and bad weather handling procedures, and take corresponding protective measures;

3. Do a good job of picking up and dropping off customers in rainy and snowy weather;

Requirements:

1. Male, 20-35 years old, height 175CM or above, with regular facial features and good image;

2. Strong execution and service awareness;

3. Work hard and have principles;

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The duties of the head concierge

Job responsibilities:

1. Take charge of the overall work of the concierge department, assign daily specific tasks to the foreman, and direct the service work in front of the hotel when receiving special guests to ensure the safety and satisfaction of VIPs;

2. Arrange employee shifts and organize training in this department; Keep a work diary, record important events in the concierge department, and check subordinates' gfd, work discipline and polite language;

3. Manage hotel vehicles and be responsible for vehicle registration, refueling, maintenance, maintenance, inspection and other work arrangements;

Requirements:

1, high school education, aged between 20 and 35, driver's license C 1 or above, basic English communication is preferred;

2. Good facial features, decent speech, good Mandarin and good image and temperament;

3. Have a good sense of service and team spirit, and have one year of relevant work experience.