Traditional Culture Encyclopedia - Hotel accommodation - What do you think of the star rating of the hotel?
What do you think of the star rating of the hotel?
1, a star
One-star hotels are usually budget hotels, providing basic accommodation services and facilities, such as beds, bathrooms and basic sanitary facilities.
2, two stars
Compared with one-star hotels, two-star hotels will provide more services and facilities, such as TV, telephone, air conditioner and water heater.
Three, three stars
Three-star hotels generally provide comfortable and high-standard accommodation environment with complete facilities, such as restaurants, conference rooms, gymnasiums and swimming pools.
Four Stars
Four-star hotels usually provide high-quality accommodation experience, more complete facilities, more thoughtful service, equipped with restaurants, luxury rooms, business centers, entertainment facilities and so on.
5, five stars
Five-star hotels are high-end luxury hotels, providing extremely high service standards and facilities, such as high-end catering, luxury rooms and suites, banquet halls, spas and swimming pools.
Basic steps of hotel rating process:
Material preparation: introduction of basic information, facilities and services, management system, etc.
1. Submit application: Hotel operators submit rating applications to relevant tourism or hotel rating agencies. The application materials usually include basic information of the hotel, introduction of facilities and services, management system, etc.
2. Review and pre-assessment: The rating agency will conduct a preliminary review and pre-assessment of the hotel's application to check whether the hotel meets the basic requirements of the rating standard. According to the hotel's application materials and field visits, rating agencies can put forward relevant questions and suggestions.
3. On-the-spot investigation: The rating agency will arrange professional appraisers to conduct on-the-spot investigation on hotel facilities, services and management. Appraisers will check the quality and quantity of rooms and facilities, the service level of employees, the quality of catering, hygiene standards and so on.
4. Report writing: The appraiser will write an evaluation report based on the results of the on-the-spot investigation and make a comprehensive evaluation and analysis of all aspects of the hotel. The report may include a description of the hotel's current situation, an analysis of its advantages and disadvantages, and suggestions for improvement.
5. Rating decision: Rating agencies will make rating decisions according to the evaluation report and rating standards. The rating results are usually divided into different stars or grades, depending on the performance of the hotel in all aspects.
6. Release the rating results: The rating agency will inform the hotel operators of the rating results according to the agreement and regulations and publish the rating results. Operators can publicize and display the hotel's grade through publicity materials, websites and other channels.
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