Traditional Culture Encyclopedia - Hotel accommodation - Is the hotel golden key awesome?

Is the hotel golden key awesome?

The golden key of the hotel is amazing.

The real function of "Hotel Golden Key" is as a bridge between guests and hotels, as well as the management and service of hotels. It is also the "information center" for hotels to collect social information and understand their guests, and it is a powerful weapon for forging loyal customer groups.

"Golden key" is the title of an individual or group that provides golden key service for guests in a hotel. They are the image ambassadors and comprehensive service spokespersons of the hotel, and only they are qualified to wear the tuxedo designated by Golden Key International and the Golden Key badge of Golden Key International Hotel.

"Golden Key" has a wide range of services: providing guests with the latest popular information, current affairs information and information about holding various activities in the city, and buying tickets for opera houses or football matches for guests.

Make plans for group meetings to meet the individual needs of guests, including arranging formal dinners; Design itineraries for some big companies; Take care of the guest's children; You can even send goldfish for guests to friends on the other side of the world.

In some big cities in China, the "Golden Key" agency service is often set up in the hotel lobby. In addition to managing and coordinating the work of porters and doormen, they are also responsible for other concierge services.

The meaning of the golden key:

The golden key is the "heart" and "soul" of a good hotel, and its goal is to pursue the ultimate and give guests satisfaction and surprise. Golden key service has become a world-famous brand, which is the culture and art of hotel service. The golden key represents the highest level of hotel service and reflects the overall direction, which can be said to be the most dazzling diamond in the service crown.

The modern market competition of hotels is from the initial price dispute to the higher quality dispute, and finally to the cultural dispute. Hotel culture is the fusion of European traditional culture, American institutional culture and Asian humanistic culture, and the golden key is the best way and embodiment of this combination.

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