What safety management systems must hotels establish?

Reprint the following information for your reference.

Public security management system of hotel industry

(1) safety responsibility system. The legal representative or principal person in charge of the hotel industry is the person in charge of public security. Responsible for organizing employees of this unit to effectively implement relevant laws and regulations and various rules and regulations of public security management in hotel industry; Strengthen the leadership of internal security organizations, educate employees to be vigilant, abide by the law, and implement various safety precautions.

(2) Verify the registration system. For the released passengers, it is necessary to strictly check their valid certificates to ensure that the registration contents are complete and accurate, and the registration rate of check-in and check-out of passengers reaches 100%. Verification mainly includes checking the passenger's resident ID card, military ID card, release certificate of judicial organ, identity certificate of public security organ and other documents with ID number (driver's license, etc.). ), as well as the work certificate of the administrative institution. Inspection and registration mainly includes checking the authenticity of identity documents, registering the passenger's name, ID number, household registration address, check-in time and so on.

(C) the use of hotel security management information system.

1, timely input, modify and transmit basic information such as hotel address, name and business scope;

2. Enter, modify and transmit the roster of hotel legal person, responsible person, heads of security department, housekeeping department, front office department and other departments, guest room, front desk and security department employees in time;

3, timely entry, transfer luggage storage, cash and valuables storage, delivery registration, etc. ;

4. Timely input and transmission of suspicious information and harassment of registration;

5, timely input and transmission of all kinds of public security cases, criminal cases and public security disasters and accidents, as well as other information set by the system;

6. Browse and receive all kinds of notices, wanted orders, circulars and investigations in time, and input and transmit the receipt.

7. If the passenger accommodation information cannot be entered in time for some reason, it shall be reissued and transmitted within 1 hour. Check the information registered by the computer during the shift change, and transmit the untransmitted input information as required. Other relevant information or information changes shall be entered and transmitted in time.

8. Establish a system management and use log, and truthfully register the information, input quantity and transmission of people who check in and check out every day. In case of computer input transmission failure, you should contact the system maintenance unit within 30 minutes and notify the local police station.

(4) visitor registration system. For non-lodging personnel who come to visit, the doorman or front desk service personnel should review and register their identity documents and record the time of visitors' entry and exit. Hotel staff will arrange a meeting to remind visitors to observe the visiting time, which is usually arranged in the reception room or designated place, and it is not appropriate to enter the guest room to receive visitors.

(5) The duty inspection system. Hotels should set up full-time and part-time internal security guards to be responsible for the guard work according to the size of the hotel. Internal security and safety management of important parts such as parking lot. Hotel security personnel should strengthen fire safety and public security inspection, and establish a safety inspection record book. In accordance with the provisions, the hotel monitoring room should be equipped with monitoring system, and a special person must be appointed to be on duty, and a duty record book of the monitoring room should be established.

(6) valuables storage system. Hotels should set up free financial safe boxes, safes or safe rooms for passengers, and designate special personnel to check and register the checked items. The system of "three checks and one collection" must be implemented, that is, the room number, bed number and brand number are consistent, and the registered items should be signed when they are received, and the checked items management personnel should make the handover registration.

(seven) the handling system of articles and contraband left by passengers.

1, suspicious items, dangerous goods and other prohibited items shall be promptly sent to the public security organ or reported to the public security personnel for handling;

2, other items left by passengers, should be registered in detail, to find a way to return the passengers, can not be returned for a long time, should be sent to the public security organs according to the items found;

3. It is forbidden to misappropriate the articles left by passengers, and it is forbidden to deal with contraband without authorization.

(eight) suspicious reporting and wanted investigation and verification system. Hotel employees should promptly report suspicious persons, suspicious circumstances and illegal and criminal acts in the hotel, pay attention to the wanted and informed by the public security organs, and cooperate with the public security organs to carry out investigations in a timely manner.

(9) Safety publicity system. Hotel staff should actively publicize the relevant laws and regulations observed by accommodation hotels and remind passengers to strengthen their own safety precautions. If passengers should be reminded to give valuables to the hotel for safekeeping; Passengers or tourists are prohibited from carrying inflammable, explosive, toxic, corrosive and radioactive dangerous goods into the hotel; Passengers are strictly prohibited from picking fights, fighting, drinking, gambling, drug abuse, prostitution or other illegal and criminal activities in the hotel.