Five-star hotels are generally restaurants that take on the responsibility of room service. What's the matter?

The concept of room service department is: room service refers to the catering service provided for guests in the room according to their requirements. It is a service provided by four-and five-star hotels to facilitate guests, increase income, reduce the pressure on restaurants and reflect the level of hotels.

Features of room delivery department in hotel:

(1) The settings of the room service department in different hotels will be different. Some will set the food delivery department as a separate department, with specialized waiters and managers, while others will be affiliated with the coffee shop.

(2) The catering products provided to the guests are mainly those produced by coffee shops, supplemented by other restaurant products;

(3) In terms of staffing, there are generally only 2-4 telephone receptionists, and the food delivery work is completed by coffee shop waiters or special food delivery personnel;

(4) the guest dining place is in the room;

(5) The room service attendant faces the guests and provides a single service:

(6) Provide services 24 hours a day. Before other restaurants close, guests must accept orders from the room service department.