Traditional Culture Encyclopedia - Hotel accommodation - Why do foreigners like to stay in five-star hotels?
Why do foreigners like to stay in five-star hotels?
Foreigners pay more attention to quality, especially those related to life. They would rather spend more money to live comfortably, use comfortably and eat happily. Of course, they won't refuse cheap things. The key is that they can't get what they want, so they stick to the principle of getting what they want for a penny, and would rather spend an extra two or three hundred dollars to get satisfactory service.
? At present, many hotels in China, which are advertised as quasi-four-star or four-star, are decorated magnificently, with luxurious atmosphere, good facilities and food, but the service quality is a serious injury.
? The waiters in these hotels are either of poor quality or attitude. Most waiters are not good at foreign languages, and even know nothing about English, which brings great inconvenience to foreigners.
when a former foreign client visited the company, we arranged for him to stay in a four-star hotel near the company at first, and then we left with him. I didn't expect to get a call from him at eleven o'clock in the evening. It turned out that he wanted a glass of red wine, and the waiter brought him beer and white wine for a long time. In desperation, he called me and asked me.
? The next day, he will change hotels, saying that at least he must change to a hotel where the waiter can understand his needs. Well, it's our bad hospitality, so we'll change him to a five-star hotel downtown immediately, even though it's half an hour's drive from the company.
? Later, when he comes over, he will ask us to book that five-star hotel for him. I think the service inside is really good, at least the waiters can understand English! This is the gap ...
? Only those who have been in contact with their front desk, I sincerely feel that the five-star hotel is really professional and the service attitude is comfortable. No wonder foreigners are willing to spend hundreds of dollars more.
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