Hotel employees have no room for promotion, and most of the managers are hired. What's the major called?

There is no professional name, it is normal recruitment. Generally, employees in the catering industry are promoted store by store, with the position of one store being 0 to the position of two stores being 1. To put it simply, you worked as a waiter in a big hotel, but after a period of exercise, you may be promoted by the hotel, but not necessarily. At this time, you can consider working as a foreman in a medium-sized hotel, and then jump directly to a small hotel as a supervisor. When you are the director of a small shop, you will be the director of a medium-sized store, then you will be the director of a large store, and then you will be the manager of a medium-sized or large store. Of course, this requires not only service skills or basic service processes, marketing, handling customer complaints, employee management, etc. For example, if the company pushes a dish urgently, you can take the lead in launching it. This is marketing. And a customer's dissatisfaction caused by some reason, you can solve it, that is, handling customer complaints. Catering employees are highly mobile, so you can ask your department employees to reduce their mobility and ensure that the number of employees can provide normal services to the enterprise at any time. This is employee management, which requires both coaxing employees to work, strict rewards and punishments, and doing a good job in employees' ideological work. It is common for employees of catering enterprises to leave their jobs because of one or two tickets.

As for the phenomenon of professional names you mentioned? Probably it is called that foreign monks can recite scriptures or introduce advanced management mode, or attract experienced managers and so on.

After typing so many words, I found that I didn't score ... alas ...