What do you mean, open the bed?

Question 1: What is the folding bed in the hotel? In fact, it is to decorate the room like sleeping at night, and the specific layout is different for each hotel.

The hotels I know are: draw curtains, put slippers on the bed, lift the quilt to a corner, put bottled water and cups on the bed, and if it is an important guest, make a small ornament with a towel or put a puppet on the bed.

Question 2: What do you mean by turndown service? Nightbed service: In the original star-rated hotels, western-style beds are generally used, with bedspreads and blankets wrapped in sheets. The waiter took off the bedspread above, and then opened the blanket and the sheets above at an angle of about 30 degrees to facilitate the guests to sleep. This is a special folding bed. But in fact, the operation process also includes simple room layout and item supplement. 1, open the bed and let the guests rest; 2. Tidy up the room and clean the bathroom, make up the necessary guest supplies, restore the environmental sanitation of the guest room, and make the guests feel comfortable and warm. The turndown service usually starts at 5: 30 or 6: 00 p.m., or is completed at the request of the guests. Generally, the turndown service ends before 9: 00 p.m., because knocking at the door after 9: 00 to do turndown service for guests is bound to disturb guests' rest.

Question 3: What is the turndown service? Provide turndown service: In the original star-rated hotels, turndown beds are generally laid in western style. The bed is covered with a bedspread, and the blanket is covered with sheets. The waiter took off the bedspread above, and then opened the blanket and the sheets above at an angle of about 30 degrees to facilitate the guests to sleep. This is a special folding bed. But in fact, the operation process also includes simple room layout and item supplement. 1, open the bed and let the guests rest; 2. Tidy up the room and clean the bathroom, supplement the necessary guest supplies, restore the environmental sanitation of the guest room, and make the guests feel comfortable and warm. The turndown service usually starts at 5: 30 or 6: 00 p.m., or is completed at the request of the guests. Generally, the turndown service ends before 9: 00 p.m., because knocking at the door after 9: 00 to do turndown service for guests is bound to disturb guests' rest.

Question 4: What is the turndown service in the hotel? The so-called "turndown service" refers to the hotel's service of making beds for guests from 17: 00 to 2 1: 00 every day, so that guests can go to bed conveniently and smoothly. For example, after changing all kinds of daily necessities, remove the bedspread, pull open the corner of the quilt, and put away the slippers. As soon as the guests get back to the guest room, they can go straight to bed without rearranging themselves.

Question 5: Do you want to turn the bed down? I regret it. I'm on a business trip. Not only did I catch up with the weekend, but I also had a special chat. I've been to several places and I'm tired of seeing them. This is a good place to live. Arrange in a five-star hotel. God, even the toilet is transparent. Lying in bed, you can see someone taking a bath or squatting in the bathroom. It's a good thing there are curtains, otherwise I wouldn't dare to take a shower and shit in front of everyone. After being a city dweller for a long time, I found myself still grandma Liu. It was late at night, and suddenly someone knocked at the door. An aunt opened the door, pushed a car and asked, "What's your bed, sir?" Isn't this bed well furnished and has everything? Menstruation asked me politely again. First, pretend to ask my roommate, "Hello, the waiter asked me if I want to turn over the bed." I guess it's the first time for my colleagues in the room to stay in a five-star hotel. He stayed for a moment, then shook his head and pretended to be very sophisticated and said, "I don't think so." When I looked back at menstruation, menstruation was already smiling romantically. I guess she knew it was two earth leopards. Actually, there are not many things. I spent most of my time on the road. I fell asleep on the road and didn't know what to do at night. This five-star hotel is good. Television on demand, including many movies. As a result, I watched the first and second episodes of Chibi in one breath, plus a Sanda. That's enough. I haven't seen a movie like that for a long time. It's refreshing Sanda stills

Question 6: Do you want to take the initiative to turn on the bed? Basically, men take the initiative; It is best to eat and drink together and then check in.

Question 7: What are the turntables in the hotel? Hello, the turndown service is to provide guests with services such as turning on lights, drawing curtains, making beds and cleaning up garbage before going to bed, so as to make the room suitable for sleeping!

I hope the information can help you!

Question 8: There is much controversy about the necessity of turndown service in hotel rooms. In fact, the appearance and disappearance of any kind of service has its natural laws, because this is a customer-centered era, and guests will tell us what they want, like, what is redundant, or even rejected. But as long as we provide some kind of service, we should try our best to make the service achieve the expected effect and make the guests feel comfortable, even unexpected, such as turndown service. The central content of hotel turndown service is to turn on the bed. According to the different types of rooms, the hotel regulations are different. Among them, the problem that often bothers employees is which bed to open in the standard room. Under normal circumstances, the hotel stipulates that when guests check in for the first time, they should open a standard room with a bed near the bathroom without knowing their preferences. The main reason is that the position of this bed is relatively private, and it is basically invisible when you open the door from the outside. This book is beyond reproach, but not all the guests like sleeping in this bed. For example, some guests like to watch TV, and many hotels' TVs are directly opposite the bed by the window, so many guests like to sleep in the bed by the window, which makes the night bed service that employees have worked hard to complete useless. According to the preferences of the guests, the best way for the hotel is to open a bed near the window according to the preferences of the guests if they continue to stay the next day, but unfortunately, many guests may leave the next day and cannot enjoy the personalized service provided by the hotel, leaving the impression that the turndown service is meaningless. Perhaps, after a long time, the guests came again, but due to the incomplete records of the hotel's guest history and the lack of communication and cooperation between the front desk and the guest room, the invalid service started from scratch. Of course, there are many factors that lead to the ineffectiveness of the turndown service. For example, hotel room cleaning staff usually do not make turntables, but cleaning staff know the needs of guests best, such as what tea guests like to drink, which can be known through the consumption of tea bags; If the guest likes to eat what fruit, see what fruit is eaten and what is left; What drinks do guests like to drink, what food do they eat, whether they smoke, what brands do they like, etc. , can be learned through observation in the cleaning service. Of course, it also includes which bed guests like to sleep in. Unfortunately, however, the cleaning attendant does not provide turndown service for guests. Most hotels are full-time waiters doing turndown service, and they are all middle-shift waiters. At this time, the cleaning attendant who goes to work in the normal class has already left work. Therefore, whether the information of cleaning staff can be collected in time and passed on to relevant staff has become a key issue. In view of this, the correct way is that the cleaning staff should not just passively clean the room, but should understand the guests' hobbies and needs through their own observation, and record some special hobbies and needs in time for other employees' reference. Therefore, managers should leave enough space at the back of each room when designing the daily report of cleaners. In addition to recording the room number, room condition, time to enter the room, time to leave the room, rental items, daily consumables added in the room, and cotton fabrics replaced, there should also be a remarks column about the special preferences of the guests. For example, we can distinguish two beds in a room. One bed near the bathroom is called bed A, and the other bed near the window is called bed B. When cleaning, the cleaner found that bed A had been used, so he wrote a in the remarks column, and wrote b in the remarks column when he found that bed B had been used. When the cleaning staff comes off work, they should submit the cleaning staff's working day report to the guest room center or the place designated by the hotel for centralized storage. When the guest room in charge of turndown service provides turndown service to the guest waiter, you should first go to the room center or the designated place to check all the guests' personal preferences in the cleaner's working day report, including which bed you like to sleep in. And extract it into the remarks column of the waiter's working day report, and provide personalized service for the guests according to their preferences. If the guest likes bed A, he will open bed A, and if the guest likes bed B, he will open bed B, so that ineffective labor can truly become effective labor that makes the guest feel comfortable and considerate. Personalized service is not over yet. Many hotels can provide the above-mentioned good services when guests stay for a long time. However, when guests leave and come back after a while, they will find that the above process has started again, from never knowing that guests like to open beds to considering that guests like to open beds, they will never be able to enjoy the personalized service of the hotel on the first day of their stay. The key lies in the lack of effective communication between the hotel and the guest's historical files. Many hotels have guest history files, but most of them are used in the front office, only to confirm the guests. & gt

Question 9: What are the procedures for turning over a bed in a star hotel? Such as ordinary hotels.

Question 10: What does the hotel's bed night service mean? If you use 10086, it will create a five-star human service for you. You should understand, right?