Traditional Culture Encyclopedia - Hotel accommodation - What are the mall applet functions?
What are the mall applet functions?
First, product display function
Do mall applet, product display is a must. All products will be displayed to users on the product display function page, so that users can further understand the products, facilitate users to view product information and improve the order rate of users.
Second, online customer service function
In the process of shopping, users will inevitably have some questions. At this time, an online customer service function is needed, so that users can get in touch with customers directly and customers can answer questions for users. It not only improves the user experience, but also improves the user purchase rate.
Third, the shopping cart function
Users can see their favorite products through the product display and add them directly to the shopping cart to make further choices.
Fourth, logistics function.
Logistics function is an indispensable function in the mall applet. There are generally four ways of logistics function: merchant delivery, limited delivery in the same city, self-collection in stores and cash on delivery. Which way to choose can be decided according to the actual situation.
Verb (abbreviation of verb) online payment function
Online order payment function, users can see their favorite products through product display, buy them directly and immediately, and place orders through WeChat payment. However, to enable the payment function, you need to apply for a payment interface.
Intransitive verb order management function
① Order inquiry
After paying the order, users are more concerned about when their goods will reach their own hands. At this time, they need an order inquiry function, which can provide information such as order inquiry and logistics inquiry. It is not only convenient for users to inquire, but also convenient for merchants to do sales statistics and data analysis.
② Order reminder
When a user places an order successfully, there should be an order reminder function, an official WeChat account, and an authorization to bind the Muyu store to receive every order reminder.
③ Delivery management
Merchants can check shop invoices through distribution management, and shops can distribute distribution orders. It can support batch print delivery note, express delivery note, unpacking delivery, bulk import delivery, and also support single and bulk order marking to avoid unnecessary mistakes.
Seven, customer management function
Customer management can view all the customer information of the store, and can also group customers, and different groups can enjoy different discounts. Customer management is mainly about managing members. Customer management can set membership card function, membership grade, points, member recharge, member sign-in, member export, import and other functions. Can make full use of member resources.
Eight, marketing function
Do mall applet, marketing plug-in is the artifact of business profit. Marketing functions include coupons, time-limited discounts, group purchase, bargaining, distribution, spike, integral mall, community group purchase, recharge and courtesy. Merchants need to make good use of these marketing functions to maximize their commercial value.
Nine. Financial function
Financial functions mainly include transaction details, financial status, small and micro customer rewards, and customer cash withdrawal. Micro-customer rewards and customer withdrawals are mainly the distribution functions of mall applets. Opening the distribution function requires the financial data analysis function of micro-customer reward and customer withdrawal.
Micro-customer reward: micro-customer transaction, sub-commission reward details, export support, convenient reconciliation;
Customer cash withdrawal: micro-customer rewards support bank card, Alipay and WeChat change cash withdrawal;
X: data analysis function
The data analysis function can view the core data of the store in real time, and can grasp the changes of the store operation at any time. You can also be a portrait, regional distribution and so on. Seize potential customers.
Store transaction data analysis: transaction overview, transaction trend, transaction details, and define the income source of each store.
Commodity transaction data analysis: list of hot-selling commodities, increase in transactions, and intelligent prediction of commodities that may be out of stock or overstocked.
Statistical analysis of distribution: data such as traffic, payment conversion and commission reward brought by micro-customer promotion.
Download Center: Download detailed business data such as orders, customers and self-service withdrawals.
The above is the basic introduction of the mall applet function. Specific functions still need to be selected according to the actual situation of their own business.
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