Hotel Environmental Ethics —— Environmental Ethics Connotation of Hotel Management

As we all know, most modern environmental problems are related to the activities of enterprises, which are the main producers and emitters of pollution and the most important source of resource destruction. Hotel is also a kind of enterprise, which needs to consume natural resources and throw harmful wastes into nature, which requires hotel management not only to start from people, but also to respect people; In addition, we should proceed from the relationship between man and nature and conduct management that respects life and nature. Hotel management is also called hotel management, and the concept of hotel management has been controversial. More recognized are:

Hotel management is a process in which hotel managers perform five functions of decision-making, organization, command, control and coordination on the premise of understanding the market, so as to maximize the reception capacity of hotels and ensure the realization of economic, social and environmental benefits. Hotel management is a necessary pillar of hotel service and hotel management. Good hotel management is based on effective hotel management and service.

Hotel management refers to the sum of a series of activities such as decision-making, planning, organization, leadership, coordination, control, encouragement, supervision and innovation by hotel managers on the basis of market demand analysis, in order to effectively achieve the comprehensive goal of hotel reservation, according to the operating conditions and operating environment of the hotel, following certain principles and using various methods. Hotel is an important position to popularize the awareness of corporate environmental ethics, and it is also the cultivation base of hotel environmental ethics. From the perspective of hotel environmental ethics, we should consider correcting the unfair behavior that damages the environment in hotel management and pay attention to the sustainable development of economy. There are immoral problems in hotel management, which need to be adjusted with the help of the concepts of harmony, obligation and fairness of environmental ethics.

Harmony-Harmony is an ideal realm pursued by the development of human society, and it is also the goal that hotels should pursue. For the sake of immediate economic benefits, hotels do not hesitate to damage the interests of the environment and future generations, which will inevitably lead to disharmony between the economic development and ecological destruction of hotel enterprises; Once the balance among hotels, environment and resources is destroyed, hotels will fall into a vicious circle of economic development and environmental destruction, endangering their own survival.

The concept of obligation-the development of hotels, like other enterprises, is a process of constantly demanding material resources from nature, contributing wealth and services to human society, and also a process of constantly discharging various wastes or harmful substances to nature. Then, since the hotel enjoys the gift of the environment, it must undertake the obligation of protecting nature and maintaining ecological balance.

Fairness-Fairness is the most important principle of enterprise ethics. Generally speaking, hotels, like many enterprises, pay more attention to the distribution of interests within enterprises and between enterprises and society, while hotels pay little attention to the immediate interests and the interests of future generations, hotels and nature. Hotel environmental ethics requires hotels to follow the principle of fairness. While realizing their own profits, we must consider the legitimate interests of subjects other than enterprises, seek their own profits without harming the interests of society, future generations, life and nature, and oppose all kinds of behaviors that harm the interests of society, future generations and nature.

In the process of hotel operation, management and service, a large number of operators, managers, servers and consumers are involved. It is the common obligation of hotel service providers and users to actively advocate the protection of social environment, treat nature and creatures fairly, respect biodiversity, respect life, treat natural resources sparingly, advocate moderate consumption and oppose unrestrained luxury consumption.

The daily service and management of hotels should embody the concept of environmental ethics and create new service methods. Provide green products, including room products and catering products; Carry out "clean production" of accommodation and entertainment; Change the training concept as soon as possible, so that hotel employees can become practitioners who care about the enterprise, the environment, the healthy development of the enterprise and the harmony of the environment. Firstly, the research and practice fields of enterprise environmental ethics are expounded.

Enterprise environmental ethics extends the research object and scope of enterprise ethics from interpersonal relationship to man and nature, that is, from enterprise social ethics and interpersonal ethics to enterprise environmental ethics. Hotel environmental ethics concretizes the research of enterprise environmental ethics into a service-oriented tertiary industry enterprise. At the same time, due to the particularity of hotel service itself, environmental ethics research is carried out in specific groups and occasions.

Secondly, the scope of responsibility of the hotel has been expanded.

Through the study of hotel environmental ethics, hotels should not only take their own development as their own responsibility, but also be responsible for hotels and employees; Moreover, we should solemnly begin to undertake social responsibility and ecological mission. Hotels should be truly responsible for society, future generations, life and nature.

Third, make hotel management have a new perspective and extend to a new field.

As an important aspect of corporate culture, corporate environmental ethics is a new field of corporate management. Hotel management should integrate the research of green hotel and eco-hotel, and integrate environmental ethics consciousness and philosophical measures into hotel operation, management and service. Hotel is a service enterprise, and its main business purpose is to meet the multi-level needs of consumers. Star-rated hotels are an important support for the vigorous development of tourism. In the process of hotel consumers' consumption, there are many environmental ethics problems, such as: excessive consumption of food and beverage and other physical products, waste of water, electricity and energy materials; Hotel employees lack environmental awareness, do not pay attention to cost saving, and do not understand the relationship between hotel industry development and environmental protection; Improper disposal of hotel garbage leads to environmental pollution, and hotel consumption is out of touch with moderate consumption.

Hotel environmental ethics holds that modern hotels should persist in taking ecology as the center in their operation and management, and must care about the whole ecosystem, natural processes and other creatures morally. Recognizing that nature is a whole and human beings are only a species in nature, hotel enterprises should not violate the objective laws of nature and unconsciously or maliciously destroy or endanger the ecological balance of nature. Linking the consumption maturity of human society with the maturity of human beings, the uniformity and overall harmony of nature require human beings to consciously put themselves in the whole ecosystem. Hotel employees and consumers at all levels should respect nature, life, animals, natural values, moderate consumption, protect the earth, save resources and adhere to sustainable development in the harmonious development and life continuation of human beings.