What exactly is the job of waiting for guests in a hotel? Can you be more specific?

In addition to receiving guests and taking them to designated private rooms, hotel customers should also be familiar with all the environment of the hotel (such as the specific location of that room, KTV).

How to get to the tea show, the cultural knowledge of the hotel, etc. ) Answer the guest's questions, receive the guest's order when necessary, be familiar with the knowledge of dishes, and get to know the VIP guests, etc.