Traditional Culture Encyclopedia - Hotel accommodation - Average working hours of hotel waiters

Average working hours of hotel waiters

Generally, hotel waiters work in black and white shifts for 8 hours. Morning shift 9: 00- 15: 00 or evening shift 15: 00-22: 00.

Hotel attendants are mainly service personnel who provide cleaning for hotels or hotel rooms and life help for guests. Its main tasks include: cleaning and checking guest rooms, replenishing supplies, providing services for guests, using and maintaining cleaning supplies, checking guests' belongings and valuables in guest rooms, and ensuring the safety of work areas.

Extended data:

Precautions for hotel waiters to go to work:

Gfd: As a member of the service industry, personal appearance is very important. Therefore, before going to work, we should pay attention to checking whether personal dress and makeup are appropriate.

Meeting language: greet guests with a smile, such as good morning/afternoon, etc. Then ask the guests if they have seats. If not, tell the minister or manager to arrange for them to sit down.

Measurement of wine: As the saying goes, "wine (wine) is full of respect, tea is full of deceit", so pay attention to its weight when pouring wine and tea, and tea is generally kept to seven minutes full. In addition, the cups and weights used for foreign wine and red wine are different.

Service language: When asking guests if they need a big meal, be careful not to say "Do you want a meal?" A discourse. In Guangdong, rice is homophonic with worry, so rice is also called happiness.

Pay attention to service attitude: customers are God. As a waiter, no matter how unreasonable the customer is, as long as it does not exceed the personal maximum bottom line, it can be tolerated. The boss always considers the interests of his shop. As long as he makes money, he won't make a fuss about you.